Navigation widget Thingworx 8.5 modal pop up not working

[AndreaSteyn]

Hi guys,

I am trying to use a navigation widget in Thingworx 8.5.  If I configure the widget to open as a modal popup the responsive mashup linked the the widget doesn't show correctly.

If I set the widget to open the mash up in a new window it displays correctly.

Any ideas why this happens and how to fix it?

I have attached a picture of the modal popup and the new windows view.

[posipova]

I can't reproduce the issue. Have you tried a different browser?

Would it be possible to attach the export of the mashup and dependencies? I'll import and inspect it.

[AndreaSteyn]

Hi @posipova ,

Thank you for the response.  I have attached my exported mashups and dependencies.  I hope that I included all the dependencies.

I tried another mashup and still had the same problem.

[raluca_edu · Accepted solution]

Hi,

There is an issue with modal popup in 8.5.0 and it was corrected in 8.5.1 (should be released at the end of November).

Please see article: https://www.ptc.com/en/support/article?n=CS315077

Thanks,

Raluca Edu