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New Required Timezone setting in already installed ThingWorx 9.0

PravinDriven
9-Granite

New Required Timezone setting in already installed ThingWorx 9.0

Hi All,

PTC has rolled CS331340 this new article which talks about new time zone settings, but its about new Thingworx 9 installation.

Does anyone have idea how to achieve the same if one has already installed TW9?

 

Thanks,

Pravin

6 REPLIES 6

Hi Pavin,

 

Can you please send more information about the context  ?

1. New installation / in-place update ?

2. Manual or Installer based ?

3. What is the Persistence Provider (DB) ?

4. What is the of the ThingWorx platform OS timezone ?

 

Thanks.

 

 

 

Hi ,

Please find details inline.

1. New installation / in-place update -> Already installed TW 9.0.1

2. Manual or Installer based ?-> Installer

3. What is the Persistence Provider (DB) ? -> postgres for one environment & mssql for other

4. What is the of the ThingWorx platform OS timezone ?->

PravinDriven_0-1602663765698.png

 

Thanks & Appreciate,

Pravin

1. Did you update from 8.x to 9.0.1, or is it a fresh new 9.0.1 installation ?

2. The timezones below are the one of the ThingWorx platform server correct (not the DB) ?

 

Thanks

1. Did you update from 8.x to 9.0.1, or is it a fresh new 9.0.1 installation ? -> true its fresh installation

2. The timezones below are the one of the ThingWorx platform server correct (not the DB) ?-> yes timezones are of TW server and not DB.

Thanks.

 

So on the server that is currently using UTC, you can add -Duser.timezone=UTC on the Tomcat JVM (similar to CS306401) - to ensure that any change of the OS timezone does not affect Tomcat/Thingworx.

 

On the server that is using Pacific Time, you cannot change the Tomcat JVM TZ. This will shift your data.

Have you already ingested data (Data Table, Stream, Value Stream) ? R&D is currently working on a migration script (would it be  possible to open a support case) ?

Yes on both the servers there are persisted objects.

 

yes can open a support case.

Thanks a lot  for the Information.

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