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Notification trigger via services

DI_9673387
4-Participant

Notification trigger via services

Good day! 

 

In this topic (https://www.ptc.com/en/support/article/CS320659) shown algorithm for executing services to create a trigger.

I tried to execute them but i haven't found service indicated in step3 (SetContent)

Without this service, it is impossible to specify the subject and body of the email message.

 

Where can I find this service?

1 ACCEPTED SOLUTION

Accepted Solutions
DI_9673387
4-Participant
(To:DI_9673387)

I contacted the e-support service and they suggested a solution

See this artice

https://www.ptc.com/en/support/article/CS320659

It might be helpful for others

View solution in original post

5 REPLIES 5
PaiChung
22-Sapphire I
(To:DI_9673387)

If you have the mail server extension installed and configured, you can use the 'SendMessage' service directly as well.

DI_9673387
4-Participant
(To:PaiChung)

Dear Pai, 

 

Yes, i know it.

But i need send email when an alert occurs. And the solution is use notifications.

Use subscription is doesn't fit because it configure only manually in composer. 

PaiChung
22-Sapphire I
(To:DI_9673387)

Have you tried following the instructions per the helpcenter?

slangley
23-Emerald II
(To:DI_9673387)

Hi @DI_9673387.

 

If you feel your question was answered with the help of the previous responses, please mark the appropriate one as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

DI_9673387
4-Participant
(To:DI_9673387)

I contacted the e-support service and they suggested a solution

See this artice

https://www.ptc.com/en/support/article/CS320659

It might be helpful for others

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