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Realtime service fails

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Realtime service fails

Hi everyone,

 

When I use the realtime service under the Analytics_PredictionThing, I see result but when I try to use service on a custom thing,I don't see  result because it fails with this error :

Type Check Exception. The row failed to evaluate due to Unexpected value(s) found in the record.

 

My release is 8.3.2

Anyone could you help me?

Please find image attachments.

 

Thank you so much

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Realtime service fails

Hi @eazzarito 

 

Thank you for the details.

Given the error message you get it would appear that the dataset sent tot he RealtimeScore service has no value.

I would advise you check the value of datasetref variable being passed to the service

 

You can find reference to this error in https://www.ptc.com/en/support/article?n=CS284564  - though the article has been written for ThingPredictor, it very much applies to the PredictionThing too.

 

Hope this helps

Kind regards

Christophe

 

2 REPLIES 2

Re: Realtime service fails

Hi @eazzarito 

 

Thank you for the details.

Given the error message you get it would appear that the dataset sent tot he RealtimeScore service has no value.

I would advise you check the value of datasetref variable being passed to the service

 

You can find reference to this error in https://www.ptc.com/en/support/article?n=CS284564  - though the article has been written for ThingPredictor, it very much applies to the PredictionThing too.

 

Hope this helps

Kind regards

Christophe

 

Re: Realtime service fails

@eazzarito

Just wanted to follow up to see if the response from @cmorfin answered your question.  If so, please mark his reply as the Accepted Solution for the benefit of others in the Community.  If not, please advise on your current status.

Thanks!

Leigh