Scrollbar issue on pctsgrid, scroll bar starts randomly moving up and down while scrolling.

[AV_10867476]

I am using a ptcsgrid in one of my mashups and i am currently facing an issue where when the user tried to scroll through the grid the vertical scrollbar start jumping up and down like it's glitching, unable to identify the rootcause for this problem. This issue generally happens when the screen is re-sized (tab dimensions are changes or zoom level increased to more that 100%.

Using ThingWorx 9.4.3-b523

[VladimirN]

Please specify which version of the program you are using.

[AV_10867476]

the version which i am using is  ThingWorx 9.4.3-b523

[slangley]

Hi @AV_10867476 

Have you tested this under multiple browsers?  If the problem is persistent across multiple browsers, can you provide further details of the issue and possibly your entities so we can try to recreate it?

Regards.

--Sharon

[slangley]

Hi @AV_10867476 

Have you been able to confirm the issue is browser related?  If so, please mark the appropriate response as the Accepted Solution.

Otherwise, please provide more information on the issue.  Is it an isolated issue affecting only you or a limited number of users?  Does it occur when testing from a different machine?

Regards.

--Sharon

[rogerjn · Accepted solution]

Ah, that old bug. It is because you are using Firefox. Unfortunately the grid behaves strangely with Firefox browser.