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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Sending Email through code

adityak506
10-Marble

Sending Email through code

Hi,

 

After configuring the mail server thing and then running the SendMessage service inside the mail server thing getting below error : 

Unable to Invoke Service SendMessage on CBMSolutionsMailThing : Unable to send error email for logged incident.

 

Thanks and regards,

Aditya Kumar

ACCEPTED SOLUTION

Accepted Solutions

Hello Aditya,

 

Thank you for reaching out on the ThingWorx Developer Community.

 

Can you confirm which mail server you are attempting to utilize with this connector (Exchange, Gmail etc.)? Have you confirmed that there is proper connectivity between ThingWorx and this mail server?

 

We have an article which seems to cover generic issues when attempting to send messages with the Mail Extension. Please see here.

 

If you proceed through this article and are still having issues perhaps you could share a redacted version of the CBMSolutionsMailThing's Configuration page to ensure this is setup correctly.

 

Regards,

Tyler Misner

ThingWorx Technical Support Engineer

View solution in original post

2 REPLIES 2

Hello Aditya,

 

Thank you for reaching out on the ThingWorx Developer Community.

 

Can you confirm which mail server you are attempting to utilize with this connector (Exchange, Gmail etc.)? Have you confirmed that there is proper connectivity between ThingWorx and this mail server?

 

We have an article which seems to cover generic issues when attempting to send messages with the Mail Extension. Please see here.

 

If you proceed through this article and are still having issues perhaps you could share a redacted version of the CBMSolutionsMailThing's Configuration page to ensure this is setup correctly.

 

Regards,

Tyler Misner

ThingWorx Technical Support Engineer

Thanks Tyler.

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