cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Strange error on executing installation action for Thingworx Industrial Connectivity

Highlighted

Strange error on executing installation action for Thingworx Industrial Connectivity

Hi there,

 

I've been installing ThingworxTrial and faced a strange error for which I could not find any resource.

 

Config & install steps: Window10 64bits, 2 CPUs-10GB of ram & 50 GB of storage allocated to on docker, DockerMachinePTC is the only VM, Hyper-V enabled, VirtualBox DHCP IP range set, no other app uses port 8080. 

The error message, install.log, ThingWorx Industrial Connectivity 8.log, Thingworx Industrial Connectivity-install.log are attached.

 

Related part of the install.log:

Setting variable thingworx_industrial_connectivity_appkey from cmd /c "C:\Program Files (x86)\ThingWorxTrialEdition\default\configure_appkey.exe" "-hostname=10.0.75.1" "-hostport=8080" "-username=Administrator" "-password=trUf6yuz2?_Gub" "-appKeyName=IndustrialConnectivityInstallerKey"
Script exit code: 0

Script output:
02725c8c-d22b-4392-9022-257173d08a76

Script stderr:

Installing ThingWorx Industrial Connectivity ...
Executing .\ThingworxIndustrialConnectivity-8.2.64-windows-installer.exe --installdir "C:\Program Files (x86)\ThingWorxTrialEdition" --install_report "thingworx_industrial_connectivity_report.json" --twxHostName "10.0.75.1" --twxHostPort "8080" --twxAppKey "02725c8c-d22b-4392-9022-257173d08a76" --unattendedmodeui minimal --mode unattended --accept_eula YES
Script exit code: 1

Script output:
There has been an error.
Failed to execute installation action for Thingworx Industrial Connectivity

Script stderr:
Program ended with an error exit code

Error running .\ThingworxIndustrialConnectivity-8.2.64-windows-installer.exe --installdir "C:\Program Files (x86)\ThingWorxTrialEdition" --install_report "thingworx_industrial_connectivity_report.json" --twxHostName "10.0.75.1" --twxHostPort "8080" --twxAppKey "02725c8c-d22b-4392-9022-257173d08a76" --unattendedmodeui minimal --mode unattended --accept_eula YES: Program ended with an error exit code
Problem running post-install step. Installation may not complete correctly
Error running .\ThingworxIndustrialConnectivity-8.2.64-windows-installer.exe --installdir "C:\Program Files (x86)\ThingWorxTrialEdition" --install_report "thingworx_industrial_connectivity_report.json" --twxHostName "10.0.75.1" --twxHostPort "8080" --twxAppKey "02725c8c-d22b-4392-9022-257173d08a76" --unattendedmodeui minimal --mode unattended --accept_eula YES: Program ended with an error exit code
[16:44:32] - Rolling back installation: docker_label = TWX...

1 REPLY

Re: Strange error on executing installation action for Thingworx Industrial Connectivity

Thank you for your post.  Are you seeing this error when running ThingWorxIndustrialConnectivity.exe version 6.5.829.0?

 

Rob