Community Tip - You can subscribe to a forum, label or individual post and receive email notifications when someone posts a new topic or reply. Learn more! X
Hi Experts,
I have 997 in-process jobs in the "Analysis jobs",which cause machine very slow. I thing the processor may overload for so many jobs , so I stopped the Analysis event and expect these jobs can be processed without generating new jobs .
I kept my machine running over night but found the number of executing jobs are NOT changed .
Meanwhile I have something observed:
Is there any way I can do to have the jobs processed/ completed ?
Regards,
Sean
Solved! Go to Solution.
If you still do not see any change in the number of inprocess/completed/failed jobs, I think the best would be for you to open a case to Technical Support to understand why the jobs are not moving. The reasons can be multiple and difficult to handle via a community post.
However if you know why you had too many jobs and just want to delete the one present you can follow the steps below. However this is only if you are not interested anymore with those jobs as they will be deleted with no option to recover them.
Also I am assuming you are using ThingWorx 8.3.x
Follow the steps in https://www.ptc.com/en/support/article?n=CS292139 to delete the jobs from Analytics Manager.
Once done execute the steps in https://www.ptc.com/en/support/article?n=CS290196, starting at step 4 to delete the jobs from ThingWorx Analytics Server side. Make sure that nothing else is working in ThingWrox Analytics Server as those jobs will also be deleted.
An easier option is to upgrade to ThingWorx 8.4, where you have an Delete by Filter menu that allows to perform the deletion from the UI.
Hope this helps
Kind regards
Christophe
If you still do not see any change in the number of inprocess/completed/failed jobs, I think the best would be for you to open a case to Technical Support to understand why the jobs are not moving. The reasons can be multiple and difficult to handle via a community post.
However if you know why you had too many jobs and just want to delete the one present you can follow the steps below. However this is only if you are not interested anymore with those jobs as they will be deleted with no option to recover them.
Also I am assuming you are using ThingWorx 8.3.x
Follow the steps in https://www.ptc.com/en/support/article?n=CS292139 to delete the jobs from Analytics Manager.
Once done execute the steps in https://www.ptc.com/en/support/article?n=CS290196, starting at step 4 to delete the jobs from ThingWorx Analytics Server side. Make sure that nothing else is working in ThingWrox Analytics Server as those jobs will also be deleted.
An easier option is to upgrade to ThingWorx 8.4, where you have an Delete by Filter menu that allows to perform the deletion from the UI.
Hope this helps
Kind regards
Christophe
I shutdown my machine and start it up (restart machine won't help), then the jobs start to get processed although it's very slow then usually ( about 3~5 minutes per job ) .