The meun still can not be seen when I login not using the "Administrator" account.
But the other widgets can be shown normally.
The version of ThingWorx I am using is Taiwan 6.0.
Is there a possibility that it is a bug of ThingWorx?
try to open the mashup in a private session in Chrome. Sometime, old cache keeps my mashup unchanged.
You could try to add the user to the Group Administrators. If it works, then remove from Administrators and add the user to the Organization ISI_Members. Sometime, adding user only to a group did not work for me, even the group is added to the organization.
Looks like everything has been done and tried, so perhaps reset and check all the basics one more time.
1. the User is in a group.
2. the group is assigned to the Menu and the Menu item that needs to show.
3. the group has permission to run GetEffectiveMenu service of that particular menu
I believe that permissions to the platform subsystem may not be necessary , but just in case the group has permission to the PlatformSubsystem
Thanks this works
But i dont know if i also had to do all these steps before. So maybe all of them are necessary or just some of them.
Thank you, this was the only piece of the puzzle that I was missing and to be honest, I would have never thought to look there as I forgot that the Menus also have group associations!
I believe this TS Article addresses this issue directly, it helped me figure out what was going on: