Solved: ThingWorx 8.0 Fresh installation. ThingWorx failed...

amule-3 · ‎Aug 01, 2017

ThingWorx 8.0 Has been installed and configured as per the installation guide. Username and password has not been encrypted in platform-settings.json file.

Java version used is : jdk 1.8 Update 92 64 (bit).

Postgresql used is : 9.4

Errors in Catalina.log:

01-Aug-2017 16:11:09.329 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.

01-Aug-2017 16:11:09.882 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal One or more Filters failed to start. Full details will be found in the appropriate container log file

01-Aug-2017 16:11:09.882 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal Context [/Thingworx] startup failed due to previous errors

01-Aug-2017 16:11:10.293 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive C:\ptc\Tomcat 8.0.44\webapps\Thingworx.war has finished in 11,649 ms

01-Aug-2017 16:11:10.294 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\ptc\Tomcat 8.0.44\webapps\docs

Has anybody faced similar issue?

Attached are the logs.

Regards,

Abhijeet

amule-3 · ‎Aug 02, 2017

Hi Christophe and Yamini,

Thanks for your reply. Issue has been resolved. I was trying to install everything in C:\ptc folder and that was causing the issue.

After re-installing everything at C: drive and creating all the ThingWorx folders at C:\ resolved the issue.

Regards,

Abhijeet

View solution in original post

ytella · ‎Aug 01, 2017

Hi Abhijeet, Tomcat is unable to find the library path. Follow the below steps to resolve the issue:

1.On windows, click Start->Configure Tomcat and in the Java options field, remove the " -Djava.library.path=C:\ptc\Tomcat 8.0.44\webapps\Thingworx\WEB-INF\extensions" and just keep the below lines:

-Dserver -Dd64

-XX:+UseNUMA

-XX:+UseConcMarkSweepGC

-Dfile.encoding=UTF-8

2.Go to the explorer, right click on "my computer" --> Properties --> Advanced settings --> Environment variables --> edit "PATH", add ; and then path to your tomcat extensions folder, " ;<path to extensions folder of tomcat> "

or, for example ";C:\Tomcat 8.0\webapps\Thingworx\WEB-INF\extensions"

3.Restart Tomcat.

Hopefully, this helps to resolve the issue.

amule-3 · ‎Aug 01, 2017

Thanks yamini for the quick help. I re-configured as per the suggestion. It does not work.

i even re-installed and configured a tomcat to different location with above setting but no luck. it gives same error message.

catalina.log file:

01-Aug-2017 17:44:41.858 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version: Apache Tomcat/8.0.44

01-Aug-2017 17:44:41.861 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: May 10 2017 17:21:09 UTC

01-Aug-2017 17:44:41.861 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server number: 8.0.44.0

01-Aug-2017 17:44:41.861 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Windows 7

01-Aug-2017 17:44:41.861 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 6.1

01-Aug-2017 17:44:41.861 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: amd64

01-Aug-2017 17:44:41.861 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: C:\Program Files\Java\jdk1.8.0_92\jre

01-Aug-2017 17:44:41.861 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 1.8.0_92-b14

01-Aug-2017 17:44:41.861 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Oracle Corporation

01-Aug-2017 17:44:41.862 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: C:\ptc\Tomcat 8.0

01-Aug-2017 17:44:41.862 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: C:\ptc\Tomcat 8.0

01-Aug-2017 17:44:41.862 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=C:\ptc\Tomcat 8.0

01-Aug-2017 17:44:41.862 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=C:\ptc\Tomcat 8.0

01-Aug-2017 17:44:41.862 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.endorsed.dirs=C:\ptc\Tomcat 8.0\endorsed

01-Aug-2017 17:44:41.862 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=C:\ptc\Tomcat 8.0\temp

01-Aug-2017 17:44:41.862 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager

01-Aug-2017 17:44:41.862 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=C:\ptc\Tomcat 8.0\conf\logging.properties

01-Aug-2017 17:44:41.863 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dserver -Dd64

01-Aug-2017 17:44:41.863 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseNUMA

01-Aug-2017 17:44:41.863 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseConcMarkSweepGC

01-Aug-2017 17:44:41.863 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dfile.encoding=UTF-8

01-Aug-2017 17:44:41.863 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: exit

01-Aug-2017 17:44:41.863 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\ptc\Tomcat 8.0\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\ptc\Tomcat 8.0.44\webapps\Thingworx\WEB-INF\extensions;C:\ProgramData\Oracle\Java\javapath;C:\ptc\passwordDir\WEB-INF\lib\thingworx-platform-common-8.0.1-b39.jar;C:\ptc\passwordDir\WEB-INF\lib\slf4j-api-1.7.21.jar;C:\ptc\passwordDir\WEB-INF\lib\logback-core-1.0.13.jar;C:\ptc\passwordDir\WEB-INF\lib\logback-classic-1.0.13.jar;C:\ptc\passwordDir\WEB-INF\lib\thingworx-common-8.0.1-b39.jar;C:\ptc\PostgreSQL\9.4\bin;C:\Program Files (x86)\Integrity\ILMClient11\bin;C:\oracle12\product\12.1.0\dbhome_1\bin;C:\oracle\product\11.2.0\dbhome_1\bin;C:\oracle11\product\11.2.0\dbhome_1\bin;C:\oracle\product\12.1.0\dbhome_1\bin;C:\oracle\product\12.2.0\dbhome_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\CCM;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\PROGRA~2\INTEGR~1\Toolkit\mksnt;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\ptc\Tomcat 8.0\webapps\Thingworx\WEB-INF\extensions;.

01-Aug-2017 17:44:42.035 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]

01-Aug-2017 17:44:42.116 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read

01-Aug-2017 17:44:42.119 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["ajp-nio-8009"]

01-Aug-2017 17:44:42.123 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read

01-Aug-2017 17:44:42.123 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 692 ms

01-Aug-2017 17:44:42.175 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Catalina

01-Aug-2017 17:44:42.175 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.44

01-Aug-2017 17:44:42.203 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive C:\ptc\Tomcat 8.0\webapps\Thingworx.war

01-Aug-2017 17:44:53.174 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.

01-Aug-2017 17:44:53.697 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal One or more Filters failed to start. Full details will be found in the appropriate container log file

01-Aug-2017 17:44:53.697 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal Context [/Thingworx] startup failed due to previous errors

01-Aug-2017 17:44:54.066 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive C:\ptc\Tomcat 8.0\webapps\Thingworx.war has finished in 11,862 ms

01-Aug-2017 17:44:54.066 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\ptc\Tomcat 8.0\webapps\docs

01-Aug-2017 17:44:54.098 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory C:\ptc\Tomcat 8.0\webapps\docs has finished in 32 ms

01-Aug-2017 17:44:54.098 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\ptc\Tomcat 8.0\webapps\manager

01-Aug-2017 17:44:54.134 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory C:\ptc\Tomcat 8.0\webapps\manager has finished in 36 ms

01-Aug-2017 17:44:54.134 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\ptc\Tomcat 8.0\webapps\ROOT

01-Aug-2017 17:44:54.163 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory C:\ptc\Tomcat 8.0\webapps\ROOT has finished in 29 ms

01-Aug-2017 17:44:54.168 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]

01-Aug-2017 17:44:54.179 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["ajp-nio-8009"]

01-Aug-2017 17:44:54.182 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 12059 ms

==================================

tomcat8-stdout.2017-08-01.log

==================================

2017-08-01 17:44:41 Commons Daemon procrun stdout initialized

17:44:53.565 [localhost-startStop-1] ERROR c.t.system.ThingWorxBootstrapper - [message: The system cannot find the path specified]

java.io.IOException: The system cannot find the path specified

at java.io.WinNTFileSystem.createFileExclusively(Native Method) ~[na:1.8.0_92]

at java.io.File.createNewFile(File.java:1012) ~[na:1.8.0_92]

at com.thingworx.platform.security.keystore.ThingworxKeyStore.createKeyStorePasswordFile(ThingworxKeyStore.java:87) ~[thingworx-platform-common-8.0.1-b39.jar:na]

at com.thingworx.system.configuration.PlatformSettings.<init>(PlatformSettings.java:508) ~[thingworx-platform-common-8.0.1-b39.jar:na]

at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:803) ~[thingworx-platform-common-8.0.1-b39.jar:na]

at com.thingworx.system.ThingWorxBootstrapper.contextInitialized(ThingWorxBootstrapper.java:76) ~[thingworx-platform-common-8.0.1-b39.jar:na]

at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4853) [catalina.jar:8.0.44]

at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314) [catalina.jar:8.0.44]

at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:145) [catalina.jar:8.0.44]

at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:753) [catalina.jar:8.0.44]

at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:729) [catalina.jar:8.0.44]

at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:717) [catalina.jar:8.0.44]

at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:940) [catalina.jar:8.0.44]

at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1816) [catalina.jar:8.0.44]

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [na:1.8.0_92]

at java.util.concurrent.FutureTask.run(FutureTask.java:266) [na:1.8.0_92]

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_92]

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_92]

at java.lang.Thread.run(Thread.java:745) [na:1.8.0_92]

*** CRITICAL ERROR ON STARTUP: The system cannot find the path specified

17:44:53.588 [localhost-startStop-1] ERROR S.c.t.w.context.ThreadLocalContext - Failed to retrieve SSOContext

17:44:53.597 [localhost-startStop-1] DEBUG o.t.web.filters.urlrewrite.utils.Log - logLevel set to slf4j

17:44:53.597 [localhost-startStop-1] DEBUG o.t.w.f.urlrewrite.UrlRewriteFilter - confPath set to /WEB-INF/urlrewrite-rewrite.xml

17:44:53.606 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - XML builder factory is: com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderFactoryImpl

17:44:53.606 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - XML Parser: com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl

17:44:53.607 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - about to parse conf

17:44:53.609 [localhost-startStop-1] DEBUG o.t.w.filters.urlrewrite.ConfHandler - Resolving to DTD /org/tuckey/web/filters/urlrewrite/dtds/urlrewrite4.0.dtd

17:44:53.627 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - now initialising conf

17:44:53.629 [localhost-startStop-1] DEBUG o.t.web.filters.urlrewrite.Condition - loaded condition header Authorization ^Bearer\s+.*$

17:44:53.629 [localhost-startStop-1] DEBUG o.t.web.filters.urlrewrite.Condition - loaded condition attribute _is_rewritten_ true

17:44:53.633 [localhost-startStop-1] DEBUG o.t.web.filters.urlrewrite.RuleBase - loaded rule rp-url-rewrite (rule 0) (^/([^r][^p].*)$, /rp/$1 1)

17:44:53.633 [localhost-startStop-1] DEBUG o.t.w.filters.urlrewrite.NormalRule - loaded rule rp-url-rewrite (rule 0) (^/([^r][^p].*)$, /rp/$1 1)

17:44:53.634 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - conf status true

17:44:53.634 [localhost-startStop-1] DEBUG o.t.w.f.urlrewrite.UrlRewriteFilter - inited with 1 rules

17:44:53.634 [localhost-startStop-1] DEBUG o.t.w.f.urlrewrite.UrlRewriteFilter - conf is ok

17:44:53.634 [localhost-startStop-1] INFO o.t.w.f.urlrewrite.UrlRewriteFilter - loaded (conf ok)

17:44:53.635 [localhost-startStop-1] DEBUG o.t.w.f.urlrewrite.UrlRewriteFilter - filter init called

17:44:53.635 [localhost-startStop-1] DEBUG o.t.w.f.urlrewrite.UrlRewriteFilter - init: calling destroy just in case we are being re-inited uncleanly

17:44:53.635 [localhost-startStop-1] DEBUG o.t.web.filters.urlrewrite.utils.Log - logLevel set to slf4j

17:44:53.635 [localhost-startStop-1] DEBUG o.t.w.f.urlrewrite.UrlRewriteFilter - confPath set to /WEB-INF/urlrewrite-restore.xml

17:44:53.636 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - XML builder factory is: com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderFactoryImpl

17:44:53.636 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - XML Parser: com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl

17:44:53.636 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - about to parse conf

17:44:53.637 [localhost-startStop-1] DEBUG o.t.w.filters.urlrewrite.ConfHandler - Resolving to DTD /org/tuckey/web/filters/urlrewrite/dtds/urlrewrite4.0.dtd

17:44:53.640 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - now initialising conf

17:44:53.640 [localhost-startStop-1] DEBUG o.t.web.filters.urlrewrite.RuleBase - loaded rule rp-url-restore (rule 0) (^/rp/(.*)$, /$1 1)

17:44:53.640 [localhost-startStop-1] DEBUG o.t.w.filters.urlrewrite.NormalRule - loaded rule rp-url-restore (rule 0) (^/rp/(.*)$, /$1 1)

17:44:53.640 [localhost-startStop-1] DEBUG o.tuckey.web.filters.urlrewrite.Conf - conf status true

17:44:53.640 [localhost-startStop-1] DEBUG o.t.w.f.urlrewrite.UrlRewriteFilter - inited with 1 rules

17:44:53.640 [localhost-startStop-1] DEBUG o.t.w.f.urlrewrite.UrlRewriteFilter - conf is ok

17:44:53.640 [localhost-startStop-1] INFO o.t.w.f.urlrewrite.UrlRewriteFilter - loaded (conf ok)

17:44:53.688 [localhost-startStop-1] ERROR S.c.t.s.a.AuthenticationFilter - Could not load session timeout from database, using default: null

17:44:53.696 [localhost-startStop-1] ERROR E.c.t.s.a.HAAuthenticationFilter - Failed to initialize HA Authentication

java.io.IOException: The system cannot find the path specified

at java.io.WinNTFileSystem.createFileExclusively(Native Method) ~[na:1.8.0_92]

at java.io.File.createNewFile(File.java:1012) ~[na:1.8.0_92]

at com.thingworx.platform.security.keystore.ThingworxKeyStore.createKeyStorePasswordFile(ThingworxKeyStore.java:87) ~[thingworx-platform-common-8.0.1-b39.jar:na]

at com.thingworx.system.configuration.PlatformSettings.<init>(PlatformSettings.java:508) ~[thingworx-platform-common-8.0.1-b39.jar:na]

at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:803) ~[thingworx-platform-common-8.0.1-b39.jar:na]

at com.thingworx.security.authentication.HAAuthenticationFilter.init(HAAuthenticationFilter.java:36) ~[thingworx-platform-common-8.0.1-b39.jar:na]

at org.apache.catalina.core.ApplicationFilterConfig.initFilter(ApplicationFilterConfig.java:279) [catalina.jar:8.0.44]

at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:260) [catalina.jar:8.0.44]

at org.apache.catalina.core.ApplicationFilterConfig.<init>(ApplicationFilterConfig.java:105) [catalina.jar:8.0.44]

at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:4700) [catalina.jar:8.0.44]

at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5340) [catalina.jar:8.0.44]