ThingWorx Connection not secure

[md'ambrosio]

Hi All,

we have the following message when we run ThingWorx (see attachment)

How to make the connection secure ?

We have been provided by the IT with a certificate, .p12 file

Server : ThingWorx 7.1 on Ubuntu

Many thanks for your help. Martina

[raluca_edu]

Hi,

Have you enabled https? If not then, please follow the steps from installation guide, "Installing Oracle Java and Apache Tomcat (Ubuntu)" to set https.

Thank you,

Raluca Edu

[md'ambrosio]

I tried to follow the manual instructions, but it does not work.

In the attached file some screenshots, the error is 'This site can't be reached', but I'm running locally inside the server.

Many Thanks Martina

[raluca_edu]

Hi,

Have you imported the p12 certificate like this?

Import the .p12 file to a keystore (.jks) by executing the following command:

keytool -importkeystore -deststorepass <password> -destkeystore <filename-new-keystore.jks> -srckeystore <filename-new-PKCS-12.p12> -srcstoretype PKCS12

Please see this article: https://www.ptc.com/en/support/article?n=CS288484

Thank you,

Raluca Edu

[vangne]

@md'ambrosio  Did you get chance to implement the feedback provided by @raluca_edu  in the previous response? If you were able to resolve your issue, please post it here and mark it as the Accepted Solution for the benefit of others on the community.  

Thanks,

Vibhuti