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ThingWorx installation questions

II_9204674
11-Garnet

ThingWorx installation questions

I'm really trying. 
Coming from this: Re: Thingworx installation can't open PID file ubu... - PTC Community
Where i get thingworx url? How do i check if Thingworx is working? Why there is no installer for thingworx? Which is the correct manual? I followed like 3 different articles

Any help or any tip will be welcomed. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

You're asking quite a few questions at once and they're pretty open-ended, so it's hard to properly answer them all, as I see it, but I'll do my best

 

Regarding the "Which is the correct manual" one.

I'd suggest to always start with the official documentation available in Help Center https://www.ptc.com/en/support/help 

 

Here are the links for installing ThingWorx Foundation and Experience Service

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/In...

https://support.ptc.com/help/vuforia/es_install/en/#page/ES_Install_Help_Center%2FThingServerInstall...

https://www.ptc.com/en/support/refdoc/Vuforia_Experience_Service/latest/ESInstallDeploy

 

Regarding "Why there is no installer for thingworx?"...

There is one, and it has been available for quite a long time, at least starting with 8.5, if I remember correctly.

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/Th... 

You still can opt in for doing things manually, the old school way

 

Regarding "Where i get thingworx url?"...

The answer will be pretty obvious after one has completed the installation.

Normally / by default it's something like http(s)://<hostname>/Thingworx 

 

The last one, "How do i check if Thingworx is working?", is pretty open-ended and the topic itself is rather complex - there are different approaches to health checking / monitoring software in general and ThingWorx in particular.

In the simplest case, one just opens  http(s)://<thingworx-host>/Thingworx url and sees if Composer UI opens.

Or you can check particular API endpoints, like http://<vuforia>:2019/ExperienceService/ping for Experience Service

I'd recommend reading this TS artice https://www.ptc.com/en/support/article/cs347564 

View solution in original post

1 REPLY 1

You're asking quite a few questions at once and they're pretty open-ended, so it's hard to properly answer them all, as I see it, but I'll do my best

 

Regarding the "Which is the correct manual" one.

I'd suggest to always start with the official documentation available in Help Center https://www.ptc.com/en/support/help 

 

Here are the links for installing ThingWorx Foundation and Experience Service

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/In...

https://support.ptc.com/help/vuforia/es_install/en/#page/ES_Install_Help_Center%2FThingServerInstall...

https://www.ptc.com/en/support/refdoc/Vuforia_Experience_Service/latest/ESInstallDeploy

 

Regarding "Why there is no installer for thingworx?"...

There is one, and it has been available for quite a long time, at least starting with 8.5, if I remember correctly.

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/Th... 

You still can opt in for doing things manually, the old school way

 

Regarding "Where i get thingworx url?"...

The answer will be pretty obvious after one has completed the installation.

Normally / by default it's something like http(s)://<hostname>/Thingworx 

 

The last one, "How do i check if Thingworx is working?", is pretty open-ended and the topic itself is rather complex - there are different approaches to health checking / monitoring software in general and ThingWorx in particular.

In the simplest case, one just opens  http(s)://<thingworx-host>/Thingworx url and sees if Composer UI opens.

Or you can check particular API endpoints, like http://<vuforia>:2019/ExperienceService/ping for Experience Service

I'd recommend reading this TS artice https://www.ptc.com/en/support/article/cs347564 

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