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Thingworx Analysitcs Builder52.1 dataconnection problem

Newbie

Thingworx Analysitcs Builder52.1 dataconnection problem

After build Analytics 52.1 Vmware successfully,then finish Thingworx Analytics Extension and Upload Thing ,appear this problem ,does anyone have problem with this ?

3 REPLIES 3

Re: Thingworx Analysitcs Builder52.1 dataconnection problem

Hi Joe,

To Solve this issue, you need to configure the user management subsystem variables.  Here is a link to the page in the user guide that details how to do this.

http://support.ptc.com/WCMS/files/171266/en/ThingWorx-Analytics-Extension-Installation-Guide-52.1.pd...

Let me know if this resolves the issue.

Thanks,

John

Highlighted

Re: Thingworx Analysitcs Builder52.1 dataconnection problem

Hi John,

Thanks for your reply,But I have already seen this guide. I am  step by step install and configuate the Extension follow this guide.Every step is smooth.so I don't understand why appear this problem in the end.The problem appear when I choose DATA,DATA in the Builder left navigation panel.

Re: Thingworx Analysitcs Builder52.1 dataconnection problem

Joe,

Can you confirm what version of the Builder Extension you are using?

Bet Regards,

Neel