Thingworx analytics 8.0 installation error with docker

[jkrishna-2]

Hi,

While installing the thingworx analytics server 8.0 in local i got the following error(screenshot attached). Is there any workaround for this docker issue?

[cmorfin]

Hi

This looks similar to the issue reported at https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS264269

You should check your version of docker and possibly downgrade it if it is too recent as indicated in the above article.

Thanks

Christophe

[jkrishna-2]

Thank you it worked,

Post installation I am facing another error with the analytics server url and the message is {"errorId":"5dd04fb2-61fc-4652-98ca-7c33862de461","errorMessage":"HTTP 404 Not Found"} .

[cmorfin]

Hi

Could you post a screenshot of the error showing the URI you access ?

Also can you execute docker logs analytics > analytics.log and upload the analytics.log file created.

Thanks

Christophe

[jkrishna-2]

docker log command gives me an error :

I tried to start the default machine but the host does not exist. Could this be an issue.

I am attaching the install logs as well: https://community.thingworx.com/docs/DOC-3980

[cmorfin]

Hi

the url  http://<server>:<port>/analytics/1.0 is not one that you can access, so the output you get is the expected one.

Try http://<server>:<port>/analytics/1.0/about/versioninfo instead as this is one valid REST endpoint.

Kind regards

Christophe