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Tomcat version upgrade

VV_9240359
12-Amethyst

Tomcat version upgrade

I would like to upgrade Tomcat version without upgrading Thingworx version, currently my Tomcat version is 9.0.88 and it is showing as outdated by IT Department 

Can we do anything my Thingworx version is 9.5.3 

If I upgrade to Thingworx 10 I will get tomcat version 11 

ACCEPTED SOLUTION

Accepted Solutions
Rocko
19-Tanzanite
(To:VV_9240359)

Here's how to do it: https://www.ptc.com/en/support/article/CS272588?

Release Advisor says supported version is 9.0.88 (here: https://release-advisor.ptc.com/releaseMatrix?releaseId=1865)

So you can update to the latest tomcat 9.0 release, currently 9.0.110.

If you want to go higher, you need to update ThingWorx to be on a supported platform.

View solution in original post

4 REPLIES 4
Rocko
19-Tanzanite
(To:VV_9240359)

Here's how to do it: https://www.ptc.com/en/support/article/CS272588?

Release Advisor says supported version is 9.0.88 (here: https://release-advisor.ptc.com/releaseMatrix?releaseId=1865)

So you can update to the latest tomcat 9.0 release, currently 9.0.110.

If you want to go higher, you need to update ThingWorx to be on a supported platform.

VV_9240359
12-Amethyst
(To:Rocko)

Hello I have followed all the steps as mentioned in the article, I have installed the new tomcat 9.0.110 but my thingworx is still redirected to older tomcat version if I stop that thingworx page is not loading 

Two questions 

1) do we need to use older(9.0.88) web.xml and server.xml and copy into new tomcat webapps 

2) I was not able to understand point 6 in the article  https://www.ptc.com/en/support/article/CS272588

as it says directly copy the older ones and paste into new tomcat folder 

VS 

Point 19 and 20 says that we need to edit web.xml and server.xml

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Installation/Installation/install_java_and_apache_tomcat.html#wwID0E4KGM

do we need to remove the older tomcat folder from 

C:\Program Files (x86)\ThingWorxFoundation\tomcat

 

abandal
12-Amethyst
(To:VV_9240359)

Hi @VV_9240359

It appears that this post may answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,
Abhi

VV_9240359
12-Amethyst
(To:abandal)

Hello Abhi,

I will work on this solution by referring to the documentation, the solution provided by Rocko has all the information in detail. Yes I have marked it as Solution 

 

Thanks,

TWXDev

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