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Twilio Extension Recieve SMS fails with HTTP Error 403 Forbidden

Newbie

Twilio Extension Recieve SMS fails with HTTP Error 403 Forbidden

I am having an issue using the Twilio Extension. It was working with TWX 5.4, but we recently upgraded to TWX 6.0.2 and it is no longer working and giving an Error:

    Forbidden content from [URL-To-Service]: application/x-www-form-urlencoded

I found a similar topic here: Why is CreateThing java REST call in R6 is failing with HTTP Error 403 Forbidden?

Using the information here, I have found that if I uncheck Filter Content-Type, then I can receive the messages without issue, but having it checked causes it to fail. Since this seems to be a security feature, is there something that can be done to get the Twilio Extension to work properly with that option checked?

2 REPLIES 2

Re: Twilio Extension Recieve SMS fails with HTTP Error 403 Forbidden

Did you download the latest extensions as well as the platform?

I would try that first, if you already are on the latest extensions, i recommend you log a case on the support portal.

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Re: Twilio Extension Recieve SMS fails with HTTP Error 403 Forbidden

I have the latest extension, Package 2.0. I'll have to check about the platform. Last I knew I was using the latest one at 6.0.2.