Unable to Invoke Service SendMessageWithNoReply

[NJ_10144761]

Hi All,

I want to send mail to monitoring team in case of any alerts. So I want to know how to send mail from thingworx. Please let me know your inputs on the same.

Unable to Invoke Service SendMessageWithNoReplyTo on EmailOnAFailureCase : Unable to send error email for logged incident

[SachinSharma]

Have you entered all the details in the configuration tab of the mail thing? Port, server, mail account user etc.

You can refer below articles to understand how mail extension works,

https://www.ptc.com/en/support/article/CS253881

https://www.ptc.com/en/support/article/CS200624

Regards,

Sachin

[NJ_10144761]

any solution for outlook ? Configuration?

[jensc]

Hello,

Not sure if this will help you at all?

https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/Help/Extensibility/Mail.html 

I am sending emails to outlook inside my organization, however my configurations will likely not work for you as each organization will have different configs with ports and such.

Regards,

Jens