Unable to authenticate via LDAP from platform 5.0 SP1

[sdinh]

I was just able to install 5.0SP successfully.  After imported data from our old development server I was not able to log into our DEV area using active directory.  We have two LDAP objects and both are enabled.  Tomcat has been restarted. 

Security Log Entry:

Authentication attempt #1 FAILED for /user = com.thingworx.security.users.User@2c9a7578: Invalid Password

[adam11]

Hi Sinh,

Are you seeing any other errors in the Application Log? Also, are you able to authenticate using your ThingWorx credentials?

[sdinh]

No error in the application log.  Yes. I'm able to log in using Thingworx credential.

[ryanm1]

Sinh, 

We added an "Enabled" flag for Directory Services in 5.0. Please make sure this checkbox is selected on the General Information screen for the Directory Service.

Thanks.

[gouimette]

Partner Callisto created something for LDAP integration with ThingWorx...worth a look, Duke Sullivan is their current partner manager within PTC. Duke Sullivan​

[dukes]

Callisto’s extension is for Active Directory (AD).

[gouimette]

Thanks for the correction....given the integration options for AD and LDAP, maybe a better ThingWorx integration option would be something like Okta?  Maybe Callisto can look into that?  If the opportunity is large enough, this is something an SI could tackle as well.