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Unable to import Extension utl-core.zip in Thingworx 9.1

Ashritha
13-Aquamarine

Unable to import Extension utl-core.zip in Thingworx 9.1

I have a requirement where template "TW.RSM.Template.AssetWithTunnelsAndFileTransfer" needs to be used.

I have downloaded "MED-61116-CD-091_F000_ThingWorx-Utilities-Core-9-1-0.zip" and tried importing the same. But unable to import utl-core.zip ( All other extensions are imported successfully).

 

While validating extension error occurs as shown in below image. But nothing will be found in application log.

Ashritha_0-1637560840619.png

 

Version Details: 9.1.0

Please provide the solution to this issue.

 

Thank you !!

 

1 REPLY 1

Hi @Ashritha 

 

Can you pls share the application and error logs?

Also, Just wanted to confirm whether you have imported the dependent extensions priory.

 

Kindly reach out if you need any further clarification.

 

Regards

Bhawna

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