Unable to import IoT devices to Thingworx using ImportAzureIoTDevice service

[ranjank]

The services of ConnectionServicesHub are not working.

Enclosed is the log.

Thingworx v8.4.4

Thingworx Azure IoT Hub Connector v2.0.0.141

Thanks in advance.

[slangley]

Hi @ranjank.

This appears to be a duplicate to the post you opened yesterday.  Please confirm, so I can remove this one.

Regards.

--Sharon

[ranjank]

@slangley ,

The yesterday's post was related to "azure-iot.bat" service is not running which has been resolved but I am stuck in importing Azure IoT devices from IoT Hub to ThingWorx i.e. step 4 of this link 

https://developer.thingworx.com/en/resources/guides/azure-iot-hub-connector-quickstart/import-device-azure-thingworx

You can close the earlier one but this query is different.

Pls, let me know what files you require.

Best wishes.

[slangley]

Hi @ranjank.

Based on the post you submitted earlier today, can we assume this issue has been resolved?  If so, please provide the details of the solution for the benefit of others on the community.

Regards.

--Sharon

[ranjank]

Hi @slangley,

The issue has not been resolved yet.

 It seems like the steps mentioned in the below link is not supported for TWX 8.4.4:-

https://developer.thingworx.com/resources/guides/azure-iot-hub-connector-quickstart

One of my colleagues has completed these steps in TWX 8.3.

Could you pls confirm this if possible.

[slangley]

Hi @ranjank.

What steps from the guide are you having problems with?  Are you receiving any errors?  What do the logs show?

Regards.

--Sharon