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Unable to import extensions and files in ThingWorx 8.5 with postgres

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Unable to import extensions and files in ThingWorx 8.5 with postgres

Hi,

I upgraded to ThingWorx 8.5 recently. I have installed ThingWorx with Postgres 10. But when I try to import any extensions or files it shows error and doesn't import.Below is my platform setting json.

{
"PlatformSettingsConfig": {
"AdministratorUserSettings": {
"InitialPassword": "admin@123456789"
},

"ExtensionPackageImportPolicy": {
"importEnabled": true,
"allowJarResources": true ,
"allowJavascriptResources": true,
"allowCSSResources": true ,
"allowJSONResources": true ,
"allowWebAppResources": true,
"allowEntities": true,
"allowExtensibleEntities": true
}

},
"PersistenceProviderPackageConfigs": {
"PostgresPersistenceProviderPackage": {
"ConnectionInformation": {
"jdbcUrl": "jdbc:postgresql://localhost:5434/thingworx",
"password": "twadmin",
"username": "twadmin"
}
}
}
}

How can i resolve this?

 

Thanks in advance,

Shalini V.

2 REPLIES 2
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Re: Unable to import extensions and files in ThingWorx 8.5 with postgres

Hi,

What error is in Application.log?

Thanks,
Raluca Edu
Highlighted

Re: Unable to import extensions and files in ThingWorx 8.5 with postgres

Hi @raluca_edu ,

In logs, it always says Application key missing and websocket closed. I have attached my application log.

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