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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

analytics dataset error

JackEom
14-Alexandrite

analytics dataset error

I'm practicing by installing an Thingworx anaytics in developer build a predictive analytics model.

Error occurs. data set stops everytime.

Please refer to the attached picture

ACCEPTED SOLUTION

Accepted Solutions
cmorfin
19-Tanzanite
(To:JackEom)

Hi @JackEom 

 

Can you check if the twas-zookeper service is started, if not check https://www.ptc.com/en/support/article/CS285428 to correct.

 

If it is, then execute the TWALogCollector (https://www.ptc.com/en/support/article?n=CS316782) and upload the zip file created.

 

Thanks

Christophe

View solution in original post

2 REPLIES 2
cmorfin
19-Tanzanite
(To:JackEom)

Hi @JackEom 

 

Can you check if the twas-zookeper service is started, if not check https://www.ptc.com/en/support/article/CS285428 to correct.

 

If it is, then execute the TWALogCollector (https://www.ptc.com/en/support/article?n=CS316782) and upload the zip file created.

 

Thanks

Christophe

slangley
23-Emerald II
(To:JackEom)

Hi @JackEom.

 

If the previous response allowed you to solve your issue, please mark it as the Accepted Solution for the benefit of others with the same issue.

 

Regards.

 

--Sharon

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