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[context: An unexpected server error occurred: com/ptc/resource/ResourceManager]

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Regular Member

[context: An unexpected server error occurred: com/ptc/resource/ResourceManager]

While Installing PTC Navigate Framework Extension, I am getting this error.

2017-05-16 14:58:27.778+0530 [L: ERROR] [O: E.c.t.t.ThingPackage] [I: ] [U: SuperUser] [S: ] [T: http-nio-8085-exec-5] [message: com/ptc/resource/ResourceManager]

2017-05-16 14:58:27.788+0530 [L: ERROR] [O: E.c.t.w.ExtensionPackageUploader] [I: ] [U: Administrator] [S: ] [T: http-nio-8085-exec-5] [context: An unexpected server error occurred: com/ptc/resource/ResourceManager][message: com/ptc/resource/ResourceManager]

any help?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: [context: An unexpected server error occurred: com/ptc/resource/ResourceManager]

The best way to start troubleshooting this sort of installation errors is by checking the compatibility matrix.

Could you please provide your versions of java, tomcat, Thingworx platforn, Thingworx utilities, Navigate? ALso ensure it's matching the Windchill matrix.

1 REPLY 1

Re: [context: An unexpected server error occurred: com/ptc/resource/ResourceManager]

The best way to start troubleshooting this sort of installation errors is by checking the compatibility matrix.

Could you please provide your versions of java, tomcat, Thingworx platforn, Thingworx utilities, Navigate? ALso ensure it's matching the Windchill matrix.