exception 4

[leokeinsfeld]

Hi everyone,

When I try to change to navigate to another dashboard through of my menu happens it:

"Could not load "Mashup Name", internal exception 4"

Can someone help me?

[leokeinsfeld · Accepted solution]

Hi,

I was able to stop this issue.

When I disabled the "automatically update" it worked well.

But I do not know to explain the reason. 

Regards,

Leonardo

[CharlesJi]

Hi @leokeinsfeld,

I believe it is related to the mechanism of GetProperties() service, which will automatically be updated/triggered whenever the properties changes if that box is checked.

I guess you may want to check this:

GetProperties service used in Mashups leads to request overhead in ThingWorx

[leokeinsfeld]

Hi @CharlesJi 

Thanks for your answer.

I disabled the check from service getproperties and changed it for autorefresh widget.

It is working well.

Regards,

Leonardo