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i don't know how to make time series chart

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i don't know how to make time series chart

324.jpg

look, i binding QueryPeopertieHistory but lefr work, right chart don't work

how can fix it?

i tried follow Foundation Tutorial on my server

and i draw off thing shape 'light shape'  from  'HouseGate(implement Thingshape : light,meter,thermostat shape)

and make another Thing lightThing templete

and make Time Series Chart .

as you can see...one is work well, the other didn't work...

thanks.

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4 REPLIES 4

Re: i don't know how to make time series chart

Dear seonho Cha,

Could you have a look in ThingWorx application log to check if there is any error message when you call QueryPropertyHistory and loading the time series chart?

Re: i don't know how to make time series chart

how can i check them?

Re: i don't know how to make time series chart

Dear Seonho Cha,

Youc could check your log file either from:

1. login to ThingWorx Composer -->Monitoring-->Application

2. Check log files on ThingWorx install server file system from <THINGWORXSTORAGE_ROOT>/logs/ApplicationLog(also take a look at ErrorLog if any message there), for example, for me it's under C:\ThingworxStorage\logs\

3.If possible please send me your test entities so I could try to reproduce your issue locally(lan@ptc.com)

Br,

Anna

Re: i don't know how to make time series chart

Dear Seonho Cha,

I hope everything is going fine with you!

Is your issue resolved regarding the time series chart display? Do you need any further assistance?

If still any help is needed, please let me know and it's better attach your log file on the post.

Thank you,

Br,

Anna