cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

thingworx installation java error

MK_9986318
5-Regular Member

thingworx installation java error

HI,

I have installed java version 8 in my laptop but still not able to install the thingworx.

could someone help me out with this.

I am sharing all the necessary details.

javaPath.png

javaPath1.png

error.png  

javaVersion.png

totalRAM.png

systemType.png

1 ACCEPTED SOLUTION

Accepted Solutions
odukiya
14-Alexandrite
(To:MK_9986318)

Hello @MK_9986318 

 

The supported Java version for 9.2 is Java 11. Please install Java 11 and you will be able to troubleshoot the issue.

Please refer following help center guide for your reference.

HelpCenter 

Thanks

Om Dukiya

View solution in original post

4 REPLIES 4
odukiya
14-Alexandrite
(To:MK_9986318)

Hello @MK_9986318 

Can you please help me with version of ThingWorx you are trying to install?

 

MK_9986318
5-Regular Member
(To:odukiya)

9.2.
odukiya
14-Alexandrite
(To:MK_9986318)

Hello @MK_9986318 

 

The supported Java version for 9.2 is Java 11. Please install Java 11 and you will be able to troubleshoot the issue.

Please refer following help center guide for your reference.

HelpCenter 

Thanks

Om Dukiya

View solution in original post

MK_9986318
5-Regular Member
(To:odukiya)

Hello Om Dukiya,

Thanks for your valuable guidance, this saved my time.
Announcements