Application Keys

[dbseger]

I had a recent problem with Thingworx and in the process of fixing it, I lost my application keys.  Is there a documented procedure for manually creating all of the app keys needed for an Experience Server to access Thingworx?

[sdidier]

Hello,

Yes, we can find more details in the Vuforia Experience Service Installation and Deployment Guide at the page 132:

https://www.ptc.com/support/-/media/6FCDB63E6C444D5CA0DEE998A52AC8FF.pdf?sc_lang=en

Link to the last version of the document in this article :

https://www.ptc.com/en/support/article/CS304946

Best regards,

Samuel

[dbseger]

@sdidier 

I followed the procedures outlined in the manual.  I can validate my Experience Service connection from Vuforia Studio.  However, when I try to publish I get a "Publish failed. Permission denied uploading the project." response.

Any additional ideas or suggestions?

[sdidier]

Hello,

Please have a look in Vuforia Experience Service log file or in console what is the verbose output when reproducing the issue.

We will have more details about the root cause.

Best regards,

Samuel

[dbseger · Accepted solution]

Problem was solved with the help of tech support.