Auto configure error - server down?

[Syronix8678]

Error validate info editor url, and "portal login" show this error? Is the server down?

GET /api/autoConfigure 500 2907.110 ms - 35
[2022-03-21T02:45:15.484Z] error: [twx-studio:auto_configure] 500 GET https://trial.studio.vuforia.com/api/v1/service_details Unable to retrieve service details. Response not 200 OK. "Server error"
[2022-03-21T02:45:15.485Z] error: [twx-studio:index] unhandledRejection Unable to retrieve service details. Response not 200 OK.

[PG_10144204]

Hello @Syronix8678 , 

To validate that the vuforia experience service is up and running, enter the following URL into a web browser

• http(s)://<hostname>: <port>/ExperienceService/ping
  • This URL doesn't require authentication and should display "Ok" in the browser window