External Data RPM value not displayed in mobile deivce

[Venkat83]

Hello Everybody,

I have imported External Data parameter of RPM value in my project. In thingworx studio preview the value is shown but it does not work when I publish it and view in mobile application (ThingWorx View). Can anyone pls suggest me how to do it.

Message was edited by: Sushant Pandey moving to Studio

[tmccombie]

Hi Venkatesh. This is probably a permission issue. Can you confirm if the es-public-access user within ThingWorx has permissions to access those entities? Please refer to the Grant User Permissions help section for more information.

[Venkat83]

Thanks for Sharing the information,The link was helpful and I got stuffs on permissions for Entities.

I tried the instructions given in the link, But still I couldn't see the RPM value in Thingworx View.

FYI, Please refer the attached screenshot. Would you please check and assist me.

    ThingWorx Preview

   ThingWorx View ( Mobile Application)

[tmccombie]

Hi Venkatesh. Try changing the experience access option to requires authentication. This should resolve any permissions/access issues. If this works, we can then check out the permission issue. It can be found in the Info tab.

[Venkat83]

Hi Tara,

As per your instructions, I have modified the permission access as ( Requires Authentication) afterwards the RPM Value was displayed in Mobile.

As you said shall we take a look at permission issues.