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Issue switching from pilot thingmarks to production thingmarks

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Regular Member

Issue switching from pilot thingmarks to production thingmarks

We participated in the pilot project last year and since we have bought the software.  I'm trying to create experiences using the new thingmarks that we were given as part of our subscription.  It is still referencing the thingmarks that were part of the pilot.  Has anyone else ran into this?

 

Sandra

2 REPLIES 2

Re: Issue switching from pilot thingmarks to production thingmarks

In the Experience Project (created in pilot program) did you try updating the Project configuration with the recent ThingMark values? And also did you bind the ThingMark Widget property with the ThingMark application parameter valve?

-Giri

Re: Issue switching from pilot thingmarks to production thingmarks

Hi SANDRA HUMPHREY​,

First unpublish the project from the experience server related to the old ThingMark.

Secondly; Is the Experience Service same? If not; you need to update that for the Project.

Thirdly as Giri mentioned; update the Project configuration with the recent ThingMark values. And bind the ThingMark Widget property with the ThingMark application parameter valve.

Then Publish the Project again with the new ThingMarks.

I hope it helps.