cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Help us improve the PTC Community by taking this short Community Survey! X

Scan widget not identifying barcode

adrianfc
5-Regular Member

Scan widget not identifying barcode

Hi guys,

I added a scan on my experience to trigger an animation, and it was working fine until last month. For some reason it stopped working and now it does not read the barcode anymore. Also, when I try the preview, the scan widget does not show the Property Panel.

 

Any ideas on what is going on? Could it be a software update?

Attached is a picture of what I see on the preview. Notice that a property panel should be displaying, but now it does not. 

 

1 REPLY 1

Please try updating software.

I've attached sample project for reference and it's working.

Regards,
Swapnil More
Announcements

Top Tags