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Unable to publish experience

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Marble

Unable to publish experience

Hi,

 

I am not able to publish any experience. Attached log for reference.

11 REPLIES 11
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Re: Unable to publish experience

@MSD2 From the error message it appears there is some issue with your proxy configuration within Studio. Could you please review the proxy setting in Studio following below options-

 

 

PFA.

-Durgesh

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Re: Unable to publish experience

Durgesh,

 

Please find the screen-shot of my settings.

 

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Re: Unable to publish experience

@MSD2: Could you please confirm if you are using proxy server and if yes, then enter your proxy server detail in the setting and try publishing.

 

-Durgesh

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Re: Unable to publish experience

Durgesh,

 

I dont think I am using a proxy server. I was using default settings and it worked fine till couple of weeks back.

 

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Dhinesh

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Re: Unable to publish experience

@MSD2 Dhinesh - Thank you for confirming on proxy.

Could you please login to Studio Trial and confirm if your trial instance is active, not expired ? Also, share the userID been used so that I can check internally if there is any issue with your provisioned Trial instance.

 

-Durgesh

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Re: Unable to publish experience

@MSD2 Dhinesh - Thank you for confirming on proxy.

Could you please login to Studio Trial and confirm if your trial instance is active, not expired ? Also, share the userID been used so that I can check internally if there is any issue with your provisioned Trial instance.

 

-Durgesh

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Re: Unable to publish experience

Durgesh,

 

The instance got expired.

 

Also please let me know how to find UserID?

 

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Re: Unable to publish experience

@MSD2 UserID is the "login ID /Username" used to enter Studio Trail portal. Post login please click "Contact Us" to request Trial extension.

PFA.

-Durgesh

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Re: Unable to publish experience

Durgesh,

 

It seems the instance is active now. But I am not able to publish experience still.

 

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Dhinesh

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Re: Unable to publish experience

@MSD2 Could you please confirm the error message you are getting while publishing project. Are you able to validate the project from Studio project configuration ?  Do you get publish error for all the projects or some particular projects?

 

-Durgesh

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Re: Unable to publish experience

@MSD2: I just wanted to follow up to see if any responses answered the questions you had. If so, please indicate the appropriate response as the Accepted Solution for the benefit of other Community members who have the same question. If you have further questions/issues, please advise on your current status.

 

Thank you!

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