We are aware of an issue causing pages to load incorrectly for some users and expect a fix soon. Sorry for the inconvenience.
The creo product code in the "Getting Started with Thingworx Studio" pdf seems to be invalid. That or it's just not working. Any ideas? Perhaps there's a better place to look for answers to this problem, but I can't seem to find it.
Samuel Joyce: Is this issue still open ? Did you tried using the PTC Installation Assistant to retrieve and install a license by downloading and running https://free-dl.ptc.com/install/setup.exe
Is there any other Creo product installed in your machine ?
-Durgesh
Yes, the issue is still open, and yes, I did try the installer in the link. The screenshot I attached is from the very same installer showing the error. No, there is no other creo product installed on my machine.
