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Are you sure its related to the chinese characters? Can you share more of the error message?
failure:
success:
I assume these were two separate files? Please try this test. Take the same file that failed. Either rename its CAD number and filename to not have chinese characters or do a save as to achieve the same. See if that then publishes. it will for certain identify a cause. I did not see anything specific about this in the knowledge base. If no one else responds, next step might be a direct tech support call with PTC.
The modified file name without Chinese characters can be published normally