Skip to main content
B
BrianToussaint19-Tanzanite
19-Tanzanite
March 8, 2023
Solved

Cancel Button Missing On Revaulting Screen

  • March 8, 2023
  • 1 reply
  • 1495 views

I am in the process of testing revaulting in Windchill 11.1 m020 cps28.  I started on cps08 and there was no Cancel button.  So I upgraded my different Windchill servers to cps28.  The first one I tested the revaulting with, the Cancel button showed up.  With the second one, the Cancel button is still missing.  I have tried clearing my browser cache and different browsers but no fortune.  Anybody have any ideas?  I opened a tech support case but it is out of date.

Thanks,

Brian

Best answer by BrianToussaint

Hi @HelesicPetr 

So I played Sherlock Holmes and found it 😁

There was a missing icon file in netmarkets/images named cancelled_activities.png.  When I copied that from the server that was working with it to this server, it showed up after restarting Windchill.

Brian

1 reply

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
March 9, 2023

Hi @BrianToussaint 

I would check if the cancelButton name is not changed in the <WTHOME>\codebase\config\actions\actionmodels.xml and actions.xml

or if your customAction xml do not rewrite a group of buttons that are used in the revaulting wizard

 

something similar happened to me with another function. PTC rename function in the xml and I used out-of-date customActionModel definition.


PetrH

B
BrianToussaint19-TanzaniteAuthor
19-Tanzanite
March 9, 2023

Hi @HelesicPetr 

I have one system that works and one that doesn't.  So I used Notepad++ to compare both of the files above and there was no difference in the files.  I do not see anything in my customAction file.  What was really weird was that neither system had the button at 11.1.2.8, but one gained it at 11.1.2.28 and the other didn't.  They are two different Windchill databases.

 

Brian

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire II
22-Sapphire II
March 9, 2023

Hi @BrianToussaint 

So it could be something else, and you will become Sherlock Holmes 😄

Is the button so important? Could you just close the window? if so, then it can be wanted change from PTC.

PetrH

Terms & ConditionsCookie settingsAccessibility statement