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Description of the customer :
The Customer is implementing the "As-Built / As-Maintained" product configuration. they are able to create part configurations, part instances. incorporate them in next higher level part instance levels and release the part instance structure. The initial As-built configuration can be built.
During the lifecycle of a part instance (serial number) the part can get a mid life update or configuration modification. The part instance identification (e.g. serial number) has to stay the same but the product configuration is changed. As a consequence the part number (base part) of that part instance is changed. Based on the information the customer has, they are not able to update/change the base part. The Question is how to support this use case and change the base part of a part instance? Goal is to be able to track a specific part instance throughout it's entire service lifecycle? |
Any information or documentation is more than welcome.
Thank you.
Achraf,
That's really something that would also interest me!
Can PTC give a vision on how to manage this from a sevice lifecycle point of view using PTC solutions? Please inform us on the product development roadmap in this area.