Skip to main content
B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
September 19, 2022
Solved

Lost dimensions

  • September 19, 2022
  • 2 replies
  • 2197 views

Windchill 11.1 M030 CPS08, Creo 7.0.7.0

User has a drawing in a workspace that is fully dimensioned. Checks it out, makes a change so Windchill will think it is modified and then checks it back in. When viewed in CreoView after being published, some of the dimensions are missing. Open the file in the workspace again and the dimensions are there. Open the file in a new workspace and the dimensions are missing. 

We have a PDF printed from Creo last week that shows all of the drawing dimensions.

What could cause this?

 

Best answer by avillanueva

How is publishing configured? As-stored or Latest?

Is the publishing user an admin or at least with view all rights to all areas?

Is the user clearing the workspace each time? Default download to a workspace is latest but if the items were already in the workspace, you get those iterations.

Lastly, I see this all the time. Check that the user does not have locally modified (blue plus sign) but not checked out items. When you check in the drawing, the server does not have those local modifications. Looks great in the workspace, but the CAD worker, having the exact same iterations, does not have access to those local modifications that made the drawing correct. 

2 replies

M
22-Sapphire I
MikeLockwood22-Sapphire I
22-Sapphire I
September 19, 2022

Possibly this is for an assembly, and one or more CAD Doc's is not available to the user with the new workspace but is for the user who checked in and to the CAD worker user.

 

See if there is a difference between Required and All for relationships.

avillanueva
23-Emerald I
avillanueva23-Emerald IAnswer
23-Emerald I
September 20, 2022

How is publishing configured? As-stored or Latest?

Is the publishing user an admin or at least with view all rights to all areas?

Is the user clearing the workspace each time? Default download to a workspace is latest but if the items were already in the workspace, you get those iterations.

Lastly, I see this all the time. Check that the user does not have locally modified (blue plus sign) but not checked out items. When you check in the drawing, the server does not have those local modifications. Looks great in the workspace, but the CAD worker, having the exact same iterations, does not have access to those local modifications that made the drawing correct. 

    M
    22-Sapphire I
    MikeLockwood22-Sapphire I
    22-Sapphire I
    September 20, 2022

    I read this wrong initially - thanks for clarifying.

     

    This is the key statement by Ben: "When viewed in CreoView after being published, some of the dimensions are missing,"

     

    At Both Alcon and Edwards, I investigated like this many hundreds of times and it was almost always as Antonio states: "Check that the user does not have locally modified (blue plus sign) but not checked out items."

     

    Training and practice for every user every time, really should be:

    - Check in

    - clear cache, then add same to a new workspace, open in CAD and verify

    - verify as-published condition using Creo View

     

    This really should be done by the user but at a minimal by a checker.

    Terms & ConditionsCookie settingsAccessibility statement