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PSI hangs for Windchill 12.1

Thulasiraman
8-Gravel

PSI hangs for Windchill 12.1

PSI hangs for Windchill 12.1 shows information in OCU_PtcInstall.log as


C:\Media\WINDOWS.X64_193000_db_home\bin\dbca -silent -createDatabase -templateName demo_template.dbt -gdbName wind -sid wind -datafileDestination D:\ptc\Windchill_12.1\ocu\oradata -characterSet AL32UTF8 -nationalCharacterSet UTF8 -listeners LISTENER -systemPassword "wind" -sysPassword "***************" -serviceUserPassword "**********
" -automaticMemoryManagement false
DEBUG 07-01-2022 18:44:17 - checkStreams: product_log_file_name = OCU_PtcInstall.log
DEBUG 07-01-2022 18:44:17 - checkStreams: ia_product_log_file_name = OCU_InstallLog.xml
DEBUG 07-01-2022 18:44:17 - --- Start: com.ptc.windchill.install.rules.OnWindowsRule @ 185876853 -----
DEBUG 07-01-2022 18:44:17 - Product install dir is D:\ptc\Windchill_12.1\ocu.
DEBUG 07-01-2022 18:44:17 - Fixing up variable arrays...
DEBUG 07-01-2022 18:44:17 - Done fixing up variable arrays.
DEBUG 07-01-2022 18:44:17 - CHOSEN_INSTALL_SET=Custom
DEBUG 07-01-2022 18:44:17 - CHOSEN_INSTALL_FEATURE_LIST=createSCHEMA,createDB
DEBUG 07-01-2022 18:44:17 - Rule com.ptc.windchill.install.rules.OnWindowsRule evaluated to true.
DEBUG 07-01-2022 18:44:17 - ----- End: com.ptc.windchill.install.rules.OnWindowsRule @ 185876853 -----
DEBUG 07-01-2022 18:44:17 - checkStreams: product_log_file_name = OCU_PtcInstall.log
DEBUG 07-01-2022 18:44:17 - checkStreams: ia_product_log_file_name = OCU_InstallLog.xml
DEBUG 07-01-2022 18:44:17 - --- Start: com.ptc.windchill.install.rules.OnWindowsRule @ 949107966 -----
DEBUG 07-01-2022 18:44:17 - Product install dir is D:\ptc\Windchill_12.1\ocu.
DEBUG 07-01-2022 18:44:17 - Fixing up variable arrays...
DEBUG 07-01-2022 18:44:17 - Done fixing up variable arrays.
DEBUG 07-01-2022 18:44:17 - CHOSEN_INSTALL_SET=Custom
DEBUG 07-01-2022 18:44:17 - CHOSEN_INSTALL_FEATURE_LIST=createSCHEMA,createDB
DEBUG 07-01-2022 18:44:17 - Rule com.ptc.windchill.install.rules.OnWindowsRule evaluated to true.
DEBUG 07-01-2022 18:44:17 - ----- End: com.ptc.windchill.install.rules.OnWindowsRule @ 949107966 -----

1 ACCEPTED SOLUTION

Accepted Solutions

4 REPLIES 4

 Hi,

 

Please send your error log here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

Attaching the logs

Srinivas_256
5-Regular Member
(To:Thulasiraman)

Hi,

 

I am seeing the same issue,can you let me know how this issue is resolved?

 

Thank you

I always resolve installation issues by doing a clean install. Removing Windchill and Oracle completely.

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