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Sending feedback to non-Windchill user, PR workflow

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Sending feedback to non-Windchill user, PR workflow

In our problem report workflow feedback is sent to a bunch of people. Some of them are not Windchill users and the only information available is an email adress collected from an problem report attribute. At the moment we transfer this attribute (email) to a workflow variable and use a seperate java class to send mail feedback. This approach is working, most of the time. My question is, could this be done with the OOTB notificaiton robot. It seems to be a variables button in the interface, see image, could this store an email adress?

notifyRobot2.png

If this isn't possible, maybe a temporary user could be created and the email adress added to this one.

Really thankfull if anyone has any tips on how to approach this problem. Please let me know if my description needs to be elaborated.

We are on Windchill 10.1.

BR

1 REPLY 1

Re: Sending feedback to non-Windchill user, PR workflow

Hi Karl,

The following article may be helpful here. Only certain types of variables are available for the Recipients tab:

http://support.ptc.com/appserver/cs/view/solution.jsp?n=CS187101

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