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Server manager hangs on startup, MethodServer fails to launch

Gagan
7-Bedrock

Server manager hangs on startup, MethodServer fails to launch

Hello All 

when i entred "windchill start" in the CMD, server manager will stop at this stage and method server will never start , what could be the reason ?

 

Regards server manager.JPG

8 REPLIES 8
BenLoosli
23-Emerald II
(To:Gagan)

Is Windchill DS started first?

Is Apache/the Web server started second?

Are your vaults enabled?

Any other log file messsages?

 

Gagan
7-Bedrock
(To:BenLoosli)

Hello Ben

 

Yes, Windchill DS started first and  Apache/the Web server started second?

how to check if vaults are enebled? i am thring to launch in my own PC

 

I foud a releated article for the exact same issue , but could not understand how to check in host file , i am attaching the host file here , also could not how to check cause 2 mentioned in this article?

https://www.ptc.com/en/support/article?n=CS125275

Resolution given in this article

-------------------------------------------------------------------------------------------------------------------------------

Regards

olivierfresse
13-Aquamarine
(To:Gagan)

Add some logs :


in WINDCHILL_HOME/codebase/WEB-INF/log4jServerManager.properties.
log4j.logger.wt.manager.ServerLauncher=DEBUG

 

and look in ServerManagers log file. Look for the command and parameters used to launch the MS

 

 

 

Hello olivier

Attaching  2 log files "log4jServerManager.properties" and "ServerManager-1712192006-2308-log4j"

 

Regards

olivierfresse
13-Aquamarine
(To:Gagan)

This is strange, I don't see any logs.

It's log4jMethodServer.properties in the zip file, not log4jServerManager.properties, so... 

SergeyEfimov
13-Aquamarine
(To:Gagan)

Check the connection to your database.

database is conneting , 

is this the right way to check ?

db.JPG

 

Regards 

SergeyEfimov
13-Aquamarine
(To:Gagan)

Check the db properties and the connection by your db user.

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