Server manager hangs on startup, MethodServer fails to launch

Forum|Forum|8 years ago
December 19, 2017
3 replies
5509 views

Hello All

when i entred "windchill start" in the CMD, server manager will stop at this stage and method server will never start , what could be the reason ?

Regards server manager.JPG

Other

B

BenLoosli

23-Emerald III

Is Windchill DS started first?

Is Apache/the Web server started second?

Are your vaults enabled?

Any other log file messsages?

A

Anonymous

Hello Ben

Yes, Windchill DS started first and Apache/the Web server started second?

how to check if vaults are enebled? i am thring to launch in my own PC

I foud a releated article for the exact same issue , but could not understand how to check in host file , i am attaching the host file here , also could not how to check cause 2 mentioned in this article?

https://www.ptc.com/en/support/article?n=CS125275

Resolution given in this article

Cause 1:

Go to Start > Run
Type Drivers
Go to etc folder
Open hosts file in a text editor like notepad
Verify IP address and host name are correct
Add or Update server alias or name in Hosts file

Note: In case IP address changes frequently then need to update manually every time by contacting respective IT departments of customer

Cause 2:

Check the database Connection:
1. Check the db property wt.pom.jdbc.host is pointing to the correct host
2. Check the property wt.pom.jdbc.port is set to correct port
3. Check the property wt.pom.jdbc.service is pointing to the correct instance

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Regards

1_hosts.zip