V10 Exporting Lifecycle Error

[ptc-263244]

trying to export a lifecycle template from windchill v10...but getting the following error

(wt.lifecycle.lifecycleResource/224) wt.util.WTException: Do not support export on a disabled life cycle template.

2013-07-17 17:32:56,437 INFO [RMI TCP Connection(175)-10.171.33.5] wt.system.out aub_admin - at wt.lifecycle.LifeCycleExportImportHandler.exportTemplateAsStringBuffer(LifeCycleExportImportHandler.java:175)

The lifecycle template is however enabled! Has anyone seen this before??

[LoriSood]

I would verify that the lifecycle is enabled in the database. Something like

SQL> select name, enabled from lifecycletemplatemaster where name like '%<template_name>%';

Enabled column should be 1.

If that's set to 1 then you should probably open a tech support case to take a further look into it.