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Windchill 11.1 M010 License mess

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Peridot

Windchill 11.1 M010 License mess

I guess everybody knows that since Windchill 11.1 every user needs to have a license. And here starts the mess.

Because test users don't need a license or a engineer has a second admin user, PTC introduced in 11.1M010 a license exclusion group. This works as far I could test.

But now the mess starts. With Creo 5.0.1.0  and the Workgroup Managers for 11.1M010 PTC also checks if the user has a Windchill CAD-License. But they not checking against the license exclusion group. So even the wcadmin which normally creates all the Creo View data on the worker, needs to have all the Windchill CAD licenses!

I opened up a Case C14210080 and the currently answer is (case is not yet closed), that the articels have been updated, that also the wcadmin has to have the appropriate licenses. 

CS282719

License Overview

 

What are your thoughts about this topic??? I guess, the community needs to get active. At the moment we aren't able to upgrade any customer to Windchill 11.1 because of this license mess.

1 ACCEPTED SOLUTION

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Re: Windchill 11.1 M010 License mess

Ok, just (almost) nobody from PTC did know how to use the exclusion group. There were even calls in the support database that the wcadmin needs to have a license to publish documents.

The solution is to add the wcadmin to the exclusion group and add this exclusion group to the license profile (e.g. PDMLink license). The same is also working for test users.

 

Everything fine 😉

 

View solution in original post

15 REPLIES 15
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Re: Windchill 11.1 M010 License mess

I see no issue with the CAD publishing user needing a Windchill license. The CAD publisher already must have a Creo license, so it makes sense that it should also need one to access the files to be published from Windchill.

The exception list is for those with special limited needs, not every day users. The CAD publisher is an everyday user in my book.

 

Why do you feel that the CAD publisher should be in the exemption list? If your licenses are a bundle, every Creo license includes a WIndchill license, one for one. There should be no extra licenses to be purchased for the CAD publisher.

 

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Re: Windchill 11.1 M010 License mess

Creo licenses are concurrent user and have the workgroup manager built it.  Other CAD platforms require a separate workgroup manager and are licensed by named user.  This distinction is critical.  While a workgroup manager license is required for each named user, additional licenses are not required for each login by that user. 

 

The problem here is that Windchill is now treating the workgroup manager named user licenses as concurrent and consuming one license for each login.  This is not correct.  Using the workgroup manager with 10 different logins  by the same individual (think CAD workers) only legally requires one license.

Re: Windchill 11.1 M010 License mess

Doesn't PTC give every customer a free license for Creo to publish their content? So why isn't at least one Windchill user license free? An license for an administrator doesn't really makes sense to me.

The exclusion group needs to be fixed, since we can't test anymore with special test users. 

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Re: Windchill 11.1 M010 License mess

Doesn't PTC give every customer a free license for Creo to publish their content? 


One "Creo View Adapters" license is included with a purchase of Windchill PDMLink.  This allows running a single CAD worker to publish Creo Parametric files and neutral files (STEP, etc.)

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Re: Windchill 11.1 M010 License mess

Exactly. And why does the customer needs to buy then a license for the windchill administrator? For me (us) it doesn't make sense.

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Re: Windchill 11.1 M010 License mess

Hello Brueegg,

 

The exclude group is not broken.

At least me, I just use it wrong.

It´s not enough to insert users in the exclude group.

You need also to include the exclude group in the other groups like MCADI

 

Check the pdf to create a working license free user for your VWS worker.

How-to create a Worker user in 11.1 M010

 

greets

Marcos

.

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Re: Windchill 11.1 M010 License mess

is the link in your response readily available?  The path is "https://share.ptc.com/sites/sales/ic/partner/posts/2018 Attachments Documents/Running Creo or WGM connecting to Windchill using admin accounts in License Exclusion group.pdf"

 

I get this error screen

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Re: Windchill 11.1 M010 License mess

@Invisigoth sorry I don't see the error screenshot. Please upload it again.

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Re: Windchill 11.1 M010 License mess

I hit the link again, and this time it presented a login screen for PTC sharepoint, which accepted my regular PTC creds and now I am looking at a four page how to....so all good now.  Thanks!

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