Windchill Download preference

[LukasM_3HTi]

Version: Windchill 12.1

Use Case: Download preference in windchill keeps changing to use the desktop integration

Description:

I have a user who wants the download preference to be the basic browser functionality. He sets that preference but when he downloads a part number log he's greeted with this error message. Is there something that needs to be set so this stops happening? 

[avillanueva · Accepted solution]

They likely saw this message when they used the desktop integration:

You can change a setting in the integration to stop this from occurring:

Right click on your configuration or view user settings. Uncheck this option and it should stop.

[LukasM_3HTi]

Awesome, I'll try this out!

Thanks