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java.lang.Exception: deploy failed for (wsp) with return code = 1

RaviShanker
1-Newbie

java.lang.Exception: deploy failed for (wsp) with return code = 1

Hello,

I get this error <java.lang.Exception: deploy failed for (wsp) with return code = 1> when trying to install WC PDMLink 10.0. M030 on to a Win Server 2008 Std R2, 64Bt OS. Can some one help.

Thanks,

Ravi

7 REPLIES 7

I'm on 9 so probably couldn't help, but more of a stack trace or any log text with errors would help your cause. The error message by itself is a little vague

Today I tried a fresh installation and I got new error.

Windchill Loader Failed, Aborting Installation.

I have logged a case with PTC waiting for TS reply

Thanks a lot Matthew Knight

SolINstaller log:

INFO 2012-07-11 13:10:38 - BUILD SUCCESSFUL

INFO 2012-07-11 13:10:38 - Total time: 9 seconds

WARN 2012-07-11 13:10:39 - ###################################################

WARN 2012-07-11 13:10:39 - END: Populate Db Hashes

WARN 2012-07-11 13:10:39 - ###################################################

DEBUG 2012-07-11 13:10:39 - Calling upgradeTools.xml populateDbHashes: timer.stop. Elapsed time = 00:00:11 -- 11 sec

DEBUG 2012-07-11 13:10:39 - Setting variable LOAD_FULL_SCHEMA=false.

DEBUG 2012-07-11 13:10:39 - WindchillDDLManager): timer.stop. Elapsed time = 00:03:21 -- 201 sec

DEBUG 2012-07-11 13:10:39 - ----- End: com.ptc.windchill.install.suite.WindchillDDLManager @ 2124695070 -----

DEBUG 2012-07-11 13:10:39 - checkStreams: product_log_file_name = PTCSOLNINSTALLER_PtcInstall.log

DEBUG 2012-07-11 13:10:39 - checkStreams: ia_product_log_file_name = PTCSOLNINSTALLER_InstallLog.xml

DEBUG 2012-07-11 13:10:39 - --- Start: com.ptc.windchill.install.suite.WindchillLoaderManager @ 1124113156 -----

DEBUG 2012-07-11 13:10:39 - Product install dir is D:\ptc\PSI.

DEBUG 2012-07-11 13:10:39 - Fixing up variable arrays...

DEBUG 2012-07-11 13:10:39 - Done fixing up variable arrays.

DEBUG 2012-07-11 13:10:39 - CHOSEN_INSTALL_SET=Advanced

DEBUG 2012-07-11 13:10:39 - CHOSEN_INSTALL_FEATURE_LIST=Application

DEBUG 2012-07-11 13:10:39 - Data Load (WindchillLoaderManager): timer.start

INFO 2012-07-11 13:10:39 - Executing pre-data load actions.

INFO 2012-07-11 13:10:39 - Found data to load

INFO 2012-07-11 13:10:39 - Starting Apache.

DEBUG 2012-07-11 13:10:39 - Checking if web service is running...

DEBUG 2012-07-11 13:10:39 - checking URL connection to http://segotn10364.vcn.ds.volvo.net:8081 ...

DEBUG 2012-07-11 13:10:40 - Exception while attempting to connect (web service may simply not be running)

java.net.ConnectException: Connection refused: connect

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)

at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213)

at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)

at java.net.Socket.connect(Socket.java:529)

at sun.net.NetworkClient.doConnect(NetworkClient.java:158)

at sun.net.www.http.HttpClient.openServer(HttpClient.java:394)

at sun.net.www.http.HttpClient.openServer(HttpClient.java:529)

at sun.net.www.http.HttpClient.<init>(HttpClient.java:233)

at sun.net.www.http.HttpClient.New(HttpClient.java:306)

at sun.net.www.http.HttpClient.New(HttpClient.java:323)

at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:970)

at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:911)

at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:836)

at com.ptc.windchill.install.suite.runnables.AbstractWebService.attemptConnect(AbstractWebService.java:228)

at com.ptc.windchill.install.suite.runnables.AbstractWebService.isRunning(AbstractWebService.java:201)

at com.ptc.windchill.install.suite.runnables.AbstractWebService.start(AbstractWebService.java:295)

at com.ptc.windchill.install.suite.WindchillLoaderManagerImpl.startApache(WindchillLoaderManagerImpl.java:488)

at com.ptc.windchill.install.suite.WindchillLoaderManagerImpl.loadSubinstallerData(WindchillLoaderManagerImpl.java:134)

at com.ptc.windchill.install.suite.WindchillLoaderManagerImpl.process(WindchillLoaderManagerImpl.java:87)

at com.ptc.windchill.install.suite.WindchillLoaderManager.process(WindchillLoaderManager.java:29)

at com.ptc.windchill.install.framework.InstallAction.run(InstallAction.java:463)

at com.ptc.windchill.install.framework.InstallAction.install(InstallAction.java:310)

at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.Installer.install(DashoA10*..)

at com.zerog.ia.installer.actions.InstallProgressAction.n(DashoA10*..)

at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(DashoA10*..)

DEBUG 2012-07-11 13:10:40 - apache appears to be down. Starting it...

DEBUG 2012-07-11 13:10:40 - Executing: cmd.exe /C set SystemRoot

DEBUG 2012-07-11 13:10:40 - Executing: cmd.exe /C set SystemRoot

DEBUG 2012-07-11 13:10:40 - Starting Apache with: C:\Windows\system32\cmd.exe /C start "Apache D:\ptc\Apache" /MIN C:\Windows\system32\cmd.exe /C D:\ptc\Apache\bin\httpd.exe -f D:\ptc\Apache\conf\httpd.conf

DEBUG 2012-07-11 13:10:40 - Executing: C:\Windows\system32\cmd.exe /C start Apache D:\ptc\Apache /MIN C:\Windows\system32\cmd.exe /C D:\ptc\Apache\bin\httpd.exe -f D:\ptc\Apache\conf\httpd.conf

DEBUG 2012-07-11 13:10:43 - socket connect to localhost:8081 completed with no error

DEBUG 2012-07-11 13:10:43 - Checking if web service is running...

DEBUG 2012-07-11 13:10:43 - checking URL connection to http://segotn10364.vcn.ds.volvo.net:8081 ...

DEBUG 2012-07-11 13:10:43 - apache running at http://segotn10364.vcn.ds.volvo.net:8081

DEBUG 2012-07-11 13:10:43 - Apache seems to be running.

INFO 2012-07-11 13:10:43 - Loader command: D:\ptc\Windchill\bin\windchill.exe --java=D:\ptc\Java\bin\java.exe --javaargs=-Dwt.load.installer.serverManagerTimeout=300 wt.load.WindchillLoader -All -Unattended -AbortOnError -Locale=en -User=pdmadmin -Password=pdmadmin

INFO 2012-07-11 13:20:08 - joining with std out thread

WARN 2012-07-11 13:20:38 - std out thread join timed out. std out log may be incomplete.

INFO 2012-07-11 13:20:38 - joining with std error thread

WARN 2012-07-11 13:21:08 - std err join timed out. error log may be incomplete.

FATAL 2012-07-11 13:21:08 - Windchill loader exited with error status = 1

DEBUG 2012-07-11 13:21:08 - Installation is Aborting. The installation cannot continue.

DEBUG 2012-07-11 13:21:08 - Installation is Aborting. The installation cannot continue.

FATAL 2012-07-11 14:04:29 - Aborting installation.

FATAL 2012-07-11 14:04:29 - Installation is Aborting. The installation cannot continue.

FATAL 2012-07-11 14:04:29 - Windchill Loader failed.

FATAL 2012-07-11 14:04:29 - aborting: original exit_code = 2

FATAL 2012-07-11 14:04:29 - aborting: normalized exit_code = 2

DEBUG 2012-07-11 14:04:29 - SHUTDOWN REQUESTED

DEBUG 2012-07-11 14:04:29 - (X) commiting registry

DEBUG 2012-07-11 14:04:30 - (X) shutting down service manager

DEBUG 2012-07-11 14:04:32 - (X) cleaning up temporary directories

DEBUG 2012-07-11 14:04:32 - Exiting with exit code: 2

DEBUG 2012-07-11 14:04:32 - java.lang.NullPointerException

DEBUG 2012-07-11 14:04:57 - cleanUp()

DEBUG 2012-07-11 14:04:57 - calling cleanUpWin32()

A couple things stick out. First, I'd edit the post to hide the url, username, and password. Then I'd change my password.

Now to business. "Exception while attempting to connect (web service may simply not be running)" I don't have a WC 10 perspective, but I'd consider whether you are running your cmd windows/services as admin. I think I remember hearing something about the MethodServer and servlet engine being integrated, so I don't know about that. Try testing your components individually. Web Server/Authentication/Servlet Engine (jsp compile). Also try connecting to your db through sqlplus, using the credentials found in db.properties. I could be very wrong, but failing at the Windchill Loader tells me that it's possibly a db issue, but if other necessary components aren't running, the problem could be there as well.

Hi Matthew,

Thanks for the tips, it is just a dev image in my vm. So doesn't matter It would be removed.

Regarding the issue PTC TS suggested to double the OPEN_CURSORS parameter to be doubled from existing value. And execute

windchill wt.load.WindchillLoader -All -IncludeDemo –Unattended

it went fine, but had WCA fail so they suggested to use

  • Stop Windchill and use the following command in a Windchill Shell:

ant -f WindchillConfigAssistant.xml configureWindchill -Dpropagate=true -Dinteractive=false

now things seems to work.

Thanks,

Ravi

My Windchill 10.2 M020 installation is aborting .it say see following logs which i can not understand.please help me.

1)

<?xml version="1.0" encoding="UTF-8"?>

<InstallationLog>

<ProductName>WindchillDS</ProductName>

<FeatureName>InstallSer</FeatureName>

<Creator>Installed by InstallAnywhere 14.0 Enterprise Build 4349</Creator>

<InstallationDirectory>D:\ptc\Windchill_10.2\WindchillDS</InstallationDirectory>

<StartupInfo>

<FreeMemory>26678 kB</FreeMemory>

<TotalMemory>72704 kB</TotalMemory>

<CommandLineArgs>

<Argument>-f</Argument>

<Argument>D:\ptc\Windchill_10.2\PSI\installer\PSITempProps\windchillds-installer.properties</Argument>

<Argument>-DMULTI_PROGRAM_EXEC=1</Argument>

<Argument>LAX_VM</Argument>

<Argument>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\bin\java.exe</Argument>

</CommandLineArgs>

<StartupPath name="java.class.path">

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\InstallerData\IAClasses.zip</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\InstallerData\Execute.zip</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\Windows\InstallerData\Execute.zip</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\InstallerData\Resource1.zip</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\Windows\InstallerData\Resource1.zip</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\InstallerData</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\Windows\InstallerData</PathElement>

</StartupPath>

<StartupPath name="ZGUtil.CLASS_PATH">

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\InstallerData\IAClasses.zip</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\InstallerData\Execute.zip</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686641\InstallerData</PathElement>

</StartupPath>

<StartupPath name="sun.boot.class.path">

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\lib\resources.jar</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\lib\rt.jar</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\lib\sunrsasign.jar</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\lib\jsse.jar</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\lib\jce.jar</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\lib\charsets.jar</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\lib\jfr.jar</PathElement>

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\classes</PathElement>

</StartupPath>

<StartupPath name="java.ext.dirs">

<PathElement>C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre\lib\ext</PathElement>

<PathElement>C:\Windows\Sun\Java\lib\ext</PathElement>

</StartupPath>

<SystemProperty name="java.version">1.7.0_51 (Java 1)</SystemProperty>

<SystemProperty name="java.vm.name">Java HotSpot(TM) 64-Bit Server VM</SystemProperty>

<SystemProperty name="java.vm.vendor">Oracle Corporation</SystemProperty>

<SystemProperty name="java.vm.version">24.51-b03</SystemProperty>

<SystemProperty name="java.vm.specification.name">Java Virtual Machine Specification</SystemProperty>

<SystemProperty name="java.vm.specification.vendor">Oracle Corporation</SystemProperty>

<SystemProperty name="java.vm.specification.version">1.7</SystemProperty>

<SystemProperty name="java.specfication.name"/>

<SystemProperty name="java.specification.vendor">Oracle Corporation</SystemProperty>

<SystemProperty name="java.specification.version">1.7</SystemProperty>

<SystemProperty name="java.vendor">Oracle Corporation</SystemProperty>

<SystemProperty name="java.vendor.url">http://java.oracle.com/</SystemProperty>

<SystemProperty name="java.class.version">51.0</SystemProperty>

<SystemProperty name="java.compiler"/>

<SystemProperty name="java.home">C:\Users\17453\AppData\Local\Temp\I1429686355\Windows\resource\jre</SystemProperty>

<SystemProperty name="java.io.tmpdir">C:\Users\17453\AppData\Local\Temp\</SystemProperty>

<SystemProperty name="os.name">Windows 7</SystemProperty>

<SystemProperty name="os.arch">amd64</SystemProperty>

<SystemProperty name="os.version">6.1</SystemProperty>

<SystemProperty name="path.separator">;</SystemProperty>

<SystemProperty name="file.separator">\</SystemProperty>

<SystemProperty name="file.encoding">Cp1252</SystemProperty>

<SystemProperty name="user.name">17453</SystemProperty>

<SystemProperty name="user.home">C:\Users\17453</SystemProperty>

<SystemProperty name="user.dir">C:\Users\17453\AppData\Local\Temp\I1429686641\Windows</SystemProperty>

<SystemProperty name="user.language">en</SystemProperty>

<SystemProperty name="user.region"/>

</StartupInfo>

<UserInteractions/>

<InstallationSummary status="Installation: Successful."/>

<InstallDuration begin="APRIL 22, 2015 12:40:43 PM IST" end="APRIL 22, 2015 12:40:49 PM IST"/>

<ActionsSummary>

<Successes>35</Successes>

<Warnings>0</Warnings>

<NonFatalErrors>0</NonFatalErrors>

<FatalErrors>0</FatalErrors>

<ActionNotes>None</ActionNotes>

</ActionsSummary>

<InstallLogDetails>

<action name="Check Disk Space" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS</destination>

<AdditionalNotes>

<note>Required Disk Space: 31,334,305; Free Disk Space: 118,954,876,928</note>

</AdditionalNotes>

</action>

<action name="Custom Action" target="com.ptc.windchill.install.actions.VariableInitializer" status="successful"/>

<action name="Custom Action" target="com.ptc.windchill.install.actions.GetHostNameAction" status="successful"/>

<action name="Check Disk Space" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS</destination>

<AdditionalNotes>

<note>Required Disk Space: 31,334,305; Free Disk Space: 118,954,876,928</note>

</AdditionalNotes>

</action>

<action name="Custom Action" target="com.ptc.windchill.util.install.LoadPointInstalledAssemblyValidator" status="successful"/>

<action name="Check Disk Space" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS</destination>

<AdditionalNotes>

<note>Required Disk Space: 31,334,305; Free Disk Space: 118,954,876,928</note>

</AdditionalNotes>

</action>

<action name="Install Directory" target="WindchillDS" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS</destination>

<AdditionalNotes>

<note>Directory already existed</note>

</AdditionalNotes>

</action>

<action name="Install File" target="ConfigWindchillDS.xml" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation</destination>

</action>

<action name="Install File" target="modifyConfig.ldif" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation\ptc.conf</destination>

</action>

<action name="Install File" target="modifyIndex.ldif" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation\ptc.conf</destination>

</action>

<action name="Install File" target="98-ptc.ldif" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation\ptc.conf\schema</destination>

</action>

<action name="Install File" target="userRootIndex.ldif" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation\ptc.conf</destination>

</action>

<action name="Install File" target="windchillds.properties" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation\ptc.conf</destination>

</action>

<action name="Install File" target="win-perm.bat" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation</destination>

</action>

<action name="Install File" target="version" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation\WindchillDSImage</destination>

</action>

<action name="Install File" target="WindchillDS.zip" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\installation\WindchillDSImage</destination>

</action>

<action name="Install File" target="MigrateLdif.jar" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS\tools</destination>

</action>

<action name="Install Directory" target="WindchillDS" status="successful">

<destination>D:\ptc\Windchill_10.2\WindchillDS</destination>

<AdditionalNotes>

<note>Directory already existed</note>

</AdditionalNotes>

</action>

<action name="Custom Action" target="com.ptc.windchill.util.install.StartInstallPhase" status="successful"/>

<action name="Custom Action" target="com.ptc.windchill.install.actions.ExecuteAntTargets" status="successful"/>

</InstallLogDetails>

</InstallationLog>

2)

Total time: 20 seconds

DEBUG 2015-04-22 12:41:09 - D:\ptc\Windchill_10.2\WindchillDS\installation\ConfigWindchillDS.xml:59: exec returned: 3

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.runExecute(ExecTask.java:643)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.runExec(ExecTask.java:669)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.execute(ExecTask.java:495)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

DEBUG 2015-04-22 12:41:09 - at java.lang.reflect.Method.invoke(Method.java:606)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Task.perform(Task.java:348)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Target.execute(Target.java:435)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Target.performTasks(Target.java:456)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1393)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeTarget(Project.java:1364)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeTargets(Project.java:1248)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:231)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:124)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:90)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:65)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntTargetsAction.executeAntScript(AntTargetsAction.java:206)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntTargetsAction.process(AntTargetsAction.java:122)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.framework.InstallAction.run(InstallAction.java:468)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.framework.InstallAction.install(InstallAction.java:313)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.Installer.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.Main.main(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

DEBUG 2015-04-22 12:41:09 - at java.lang.reflect.Method.invoke(Method.java:606)

DEBUG 2015-04-22 12:41:09 - at com.zerog.lax.LAX.launch(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.lax.LAX.main(Unknown Source)

DEBUG 2015-04-22 12:41:09 - D:\ptc\Windchill_10.2\WindchillDS\installation\ConfigWindchillDS.xml:59: exec returned: 3

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.runExecute(ExecTask.java:643)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.runExec(ExecTask.java:669)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.execute(ExecTask.java:495)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

DEBUG 2015-04-22 12:41:09 - at java.lang.reflect.Method.invoke(Method.java:606)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Task.perform(Task.java:348)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Target.execute(Target.java:435)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Target.performTasks(Target.java:456)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1393)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeTarget(Project.java:1364)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeTargets(Project.java:1248)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:231)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:124)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:90)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:65)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntTargetsAction.executeAntScript(AntTargetsAction.java:206)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntTargetsAction.process(AntTargetsAction.java:122)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.framework.InstallAction.run(InstallAction.java:468)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.framework.InstallAction.install(InstallAction.java:313)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.Installer.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.Main.main(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

DEBUG 2015-04-22 12:41:09 - at java.lang.reflect.Method.invoke(Method.java:606)

DEBUG 2015-04-22 12:41:09 - at com.zerog.lax.LAX.launch(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.lax.LAX.main(Unknown Source)

DEBUG 2015-04-22 12:41:09 - The installation is aborting due to an unexpected error.

DEBUG 2015-04-22 12:41:09 - D:\ptc\Windchill_10.2\WindchillDS\installation\ConfigWindchillDS.xml:59: exec returned: 3

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.runExecute(ExecTask.java:643)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.runExec(ExecTask.java:669)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.execute(ExecTask.java:495)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

DEBUG 2015-04-22 12:41:09 - at java.lang.reflect.Method.invoke(Method.java:606)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Task.perform(Task.java:348)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Target.execute(Target.java:435)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Target.performTasks(Target.java:456)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1393)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeTarget(Project.java:1364)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeTargets(Project.java:1248)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:231)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:124)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:90)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:65)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntTargetsAction.executeAntScript(AntTargetsAction.java:206)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntTargetsAction.process(AntTargetsAction.java:122)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.framework.InstallAction.run(InstallAction.java:468)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.framework.InstallAction.install(InstallAction.java:313)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.Installer.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.Main.main(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

DEBUG 2015-04-22 12:41:09 - at java.lang.reflect.Method.invoke(Method.java:606)

DEBUG 2015-04-22 12:41:09 - at com.zerog.lax.LAX.launch(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.lax.LAX.main(Unknown Source)

DEBUG 2015-04-22 12:41:09 - Exiting with return code -1

DEBUG 2015-04-22 12:41:09 - Installation Aborting

DEBUG 2015-04-22 12:41:09 - The following 2 logs contain information that may be useful for diagnosing installation problems. Include them in your support requests. Shutdown the installer before accessing any logs to ensure that they are up to date.

DEBUG 2015-04-22 12:41:09 - - D:\ptc\Windchill_10.2\WindchillDS\installer\logs\WINDCHILLDS_PtcInstall.log

DEBUG 2015-04-22 12:41:09 - - D:\ptc\Windchill_10.2\WindchillDS\installer\logs\WINDCHILLDS_InstallLog.xml

DEBUG 2015-04-22 12:41:09 - The installation is aborting due to an unexpected error.

DEBUG 2015-04-22 12:41:09 - D:\ptc\Windchill_10.2\WindchillDS\installation\ConfigWindchillDS.xml:59: exec returned: 3

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.runExecute(ExecTask.java:643)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.runExec(ExecTask.java:669)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.taskdefs.ExecTask.execute(ExecTask.java:495)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.GeneratedMethodAccessor19.invoke(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

DEBUG 2015-04-22 12:41:09 - at java.lang.reflect.Method.invoke(Method.java:606)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Task.perform(Task.java:348)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Target.execute(Target.java:435)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Target.performTasks(Target.java:456)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1393)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeTarget(Project.java:1364)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)

DEBUG 2015-04-22 12:41:09 - at org.apache.tools.ant.Project.executeTargets(Project.java:1248)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:231)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:124)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:90)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntUtil.executeAntScript(AntUtil.java:65)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntTargetsAction.executeAntScript(AntTargetsAction.java:206)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.actions.AntTargetsAction.process(AntTargetsAction.java:122)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.framework.InstallAction.run(InstallAction.java:468)

DEBUG 2015-04-22 12:41:09 - at com.ptc.windchill.install.framework.InstallAction.install(InstallAction.java:313)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.Installer.install(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.ia.installer.Main.main(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

DEBUG 2015-04-22 12:41:09 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

DEBUG 2015-04-22 12:41:09 - at java.lang.reflect.Method.invoke(Method.java:606)

DEBUG 2015-04-22 12:41:09 - at com.zerog.lax.LAX.launch(Unknown Source)

DEBUG 2015-04-22 12:41:09 - at com.zerog.lax.LAX.main(Unknown Source)

ChrisSpartz
12-Amethyst
(To:kkhune)

The error message isn't too specific. It just shows that an error occurred while running WindchillDS's setup.bat file. One possible reason for the error is if there's a virus scanner running on the system that is locking files that the installer is trying to access. Try temporarily disabling any antivirus software on the system and run the PSI again, selecting to recover the failed instance when prompted.

there is no antivirus in the system (Desktop).It says see the logs to understand the problem which i m not understand.I post those above logs.

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