promotion request window doesn't popup automatically

[ptc-107129]

I am using Windchill PDMLink Release 11.1 and Datecode with CPS M020 CPS30

After checkin via stand alone Edge browser a promotion request window doesn't popup automatically.

[Fadel]

do you see that accorss all browsers ? any errors in logs ?

[ptc-107129]

In which log file should I have a look?

It works fine with the embedded browser, but not with the stand alone browser.

[avillanueva]

Errors would appear in Methodserver logs. There might be multiple running so you might have to check each on about the time of check in. If you are expecting a popup, are popup blockers off?