creo_parametric_customization.ui - HELP! Need correct location

[BuddyHudson]

To All,

I have users who have their own ribbon customization and selection options, etc.

I need to know the correct location for this file to be to be read into session every time.

I have the "load_customization" config option set to yes, but when they put their custom file there it does not stick.

The main config.pro and config.sup files are copied on start-up into the Creo load point and work fine.

Can someone please shed some light on this for me? Pulling my hair out!!!!!

Thanks so much in advance,

Buddy Hudson

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[dgschaefer · Accepted solution]

Do you mean the option load_ui_customization_run_dir? If set to yes, Creo will load the creo_parametric_customization.ui file from the start up folder upon launch. What may be causing trouble is that Creo will also save the file to the current working directory when changes are made.

So, if your start up folder is directory A and your UI file lives there, it will load at launch. However, if after start up, the user changes their working directory to folder B and then makes UI changes, Creo will save the UI file to folder B. At next start-up, Creo will not load the updated file because it is in folder B, not the start-up folder, A. Creo will load the old UI file instead.

A more foolproof method is to change the Creo cache folder. A bit more complicated, but more consistent. Look up David Haigh‌'s Admin presentations for more info on that. I believe they are posted here somewhere.

[davehaigh]

My presentations can be found here:

Creo Admin 101

http://communities.ptc.com/servlet/JiveServlet/download/3205-5-45122/CUST134_Creo_Creo_Admin_101_Haigh.pdf

Creo Admin 102 - I know the title of the pdf says 101, but it's really 102

https://www.ptcusercommunity.com/servlet/JiveServlet/download/3883-21-54294/CUST110_Creo_Admin_101_Haigh.pdf

[BuddyHudson]

Thanks Doug and David for all the information. I think I will change the Creo cache folder like you suggest.

Buddy