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failed to launch server application

aperrella-disab
1-Visitor

failed to launch server application

I have been running Mathcad 14 under Vista for a short time, but now I keep getting the error message "failed to launch server application". This only goes away after being clicked several times, but reappears as soon as I try to anything on the sheet. Now I can't do anything at all except click off the message.

How do I get out of this loop?
3 REPLIES 3

Apparently, installing the update m011 did the trick.

mzeftel
12-Amethyst
(To:wzelik)

This is what is posted on the Mathcad 14 support site,

Description:

After installing Mathcad, the user receives an error message, similar to the one stated above, when launching Mathcad 14.0.

Resolution:

1) Please check Add/Remove programs for the following:

Microsoft .NET Framework 2.0

MSXML 4.0 SP2 Parser and SDK

If you cannot locate the pre-requisites listed above, they can be downloaded by clicking the appropriate link(s) below.

Microsoft .NET Framework 2.0

http://www.microsoft.com/downloads/details.aspx?familyid=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en

http://www.microsoft.com/downloads/details.aspx?familyid=B44A0000-ACF8-4FA1-AFFB-40E78D788B00&displaylang=en (64 bit version)

MSXML 4.0 SP2 Parser and SDK

http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en

2) Repair installation of Mathcad 14.0 or M010

**Disable all security features/anti-virus/anti-spyware**

With Mathcad 14 CD in the disc drive:

A) Go to Add/Remove programs

B) Select Mathcad 14 and press the "Change" button

C) Continue through the prompts and select the "repair installation" option

After Repair installation:


3) Re-register the Mathcad 14 dlls.

Go to Start -> Run -> Browse to the Mathcad.exe file in the the C:\ProgramFiles\Mathcad\Mathcad 14 directory.

After pointing to the mathcad.exe file, select "open" go to the end of the string in the Run dialog box, and hit the spacebar once after the � and type in "/register". It should look like this in the Run box:

"C:\Program Files\Mathcad\Mathcad 14\mathcad.exe" /register

Mona
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