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Authentication server dead ?

ptc-2269922
1-Newbie

Authentication server dead ?

Today when I started CoCreate PE v1.0 it took very long time - and then asked for proxy server. I have been using PE for the last year and never had any problems. The exact message was as follows: "Connection failed. For Modeling PE to automatically activate, it requires access to internet. Please check if a proxy has to be specified, and enter your company's proxy server details so that activation can proceed." Then I tried to go to www.cocreate.com and login into forums - but the login failed with a following message: "ERROR: ptc.com Account Not Authenticated Your cookies are disabled. NOTE: You must accept cookies to be able to access this site." I have the cookies enabled - but to make sure I deleted all cookies and tried to access the site again - no cigar. I checked the cookies - and yes, cookies from www.cocreate.com are saved on the comp - but the site keeps telling me that cookies are disabled. Then I tried to login into www.ptc.com (same website it appears) - and could log in without any problems. The question: Is this some kind of a problem with the authentication server ? Or any kind of a problem at www.cocreate. com ? I need to run PE - but it appears that something goes wrong, and it is not on my end I think. Does anyone have similiar problem ?


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5 REPLIES 5

I have the same proplem to the T with CoCreate PE v2.0. I hope it gets fixed soon. At least it is not just me! Thanks

"Ken Greenwood" wrote:

I have the same proplem to the T with CoCreate PE v2.0. I hope it gets fixed soon. At least it is not just me! Thanks

I also tried V2.0 - same thing is happening.

We had some server / firewall issues with the server CoCreate Modeling PE is connecting through. These issues have been fixed, and CoCreate Modeling PE is starting again as expected. Sorry for any inconvenience. Regards, Hans-Georg

It does work indeed Thanks !
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