Can't start Creo Elements Direct Modeling Express

[ptc-2416402]

Hi,

Having downloaded Creo Elements Direct Modeling Express, created an account and installed the software, nothing happens when I start the programme. I expected to see an activation screen, but nothing happens except a few brief whirrs from the hard drive.

I have an active internet connection.

Anti-virus program is turned off.

I'm running Windows XP SP3, any ideas?

Thanks.

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[hkramer]

Might the following thread helps .... http://communities.ptc.com/message/170348#170348

Assuming that the version is Creo Elements/Direct Express 4.0 - the newest version.

is there any warning about olape?

[ptc-2416402]

The permissions in regedit are ok.

No warnings at all. Simply does not work and i don't know why.

[hkramer]

how old is that machine? We have seen - with Modeling PE 3.0 - that some of the older machines (CPU) are causing trouble when starting. And is this PE 3.0 or 4.0?

[ptc-4894777]

Hi,

I am having the same problem, Creo elements direct modeling does not start at all. I can see the process SolidDesigner.exe and/or SD.exe in the taskmanager for few seconds, but then they disappear and nothing happens.

Using Windows XP Professional SP3

+ using ESET antivir, but tried also to turn it off and still it is the same.

I tried also to modify registry as mentioned in the linked thread above, but still no change.

Did anybody find the solution?

[TomD.inPDX]

I might suggest re-installing the application. Maybe something changed in your license application or a file has become corrupted.

For what it's worth, mine is still booting.

[ptc-4894777]

Thanks for the answer.

I tried it several times and I also downloaded CoCreate 3.0, which was the previous version and the result is always the same.

[TomD.inPDX]

Has anything changed recently?

Are you using the Express version, or the licensed version?

I have had a wireless lan update change my registry causing havoc with my license. I had to change the priority order of the network cards in the windows registry to get it to behave.

Registry information is in this post:

http://communities.ptc.com/message/192337#192337

[ptc-4894777]

I am just installing it first time, and I cannot even get to the licensing screen as the program does not start.

[TomD.inPDX]

In that case, I would recommend contacting the PTC support group. You might have an incompatibility in your system. I have run Elements 4.0 Express on a couple of computers without issues so this is a mystery. One is on Windows 7 Pro and one on Windows 7 Home